Whitepapers, Reports, & eBooks
With representatives from Europe, Asia, North America, Latin America, Africa, Australia and the Middle East, this report provides a global overview of opinions from across the global industry. MVNOs, MVNEs, MVNAs, OEMs, software vendors, carriers, OTT and cloud service providers all share their views on the opportunities ahead and the challenges faced plus their predictions and priorities for 2019, providing a complete picture from across the value chain.
Mobile industry research firm Mobilesquared forecasts that A2P SMS revenues will more than double from US$11.9 billion in 2017 to US$26.6 billion in 2022, with the volume of A2P messages sent rising from 1.7 trillion to 2.8 trillion over that period.
2019 will be a year of transformation. Emerging technologies and new business models shape and drive the ever-evolving information and technology (ICT) landscape, creating new opportunities for mobile virtual operators.
Telecom journalist veteran George Malim shares the latest insights around 5G preparation and Virtualization, including details on field-tested NFV-enabled Cloud VAS from global technology partner, Enghouse Networks.
Download our free eBook to learn more about the smartphone adoption, battle against phone piracy and the shift to digital in the MVNO Latin American market.
The year 2017 was yet another transformational year for the telecom industry. It saw numerous network upgrades in the relentless chase to add more connectivity and faster data speeds, and an overload of new handset models flooding operators’ networks.
What is the key to growing MVNO? According to the Telesperience study, up to 42% of MVNOs consider a better customer understanding key for business growth.
MVNO customer onboarding efficiency has always been deteriorated due to sub-optimal APN setup. This process drastically slowed down revenue uptake and every failed device setup weaken the welcome experience.
The prevalence of mobile telecom fraud has skyrocketed, generating nearly USD$ 30 billion in lost revenue in 2017 alone (CFCA, 2017). With limited resources, operators are in a rear-guard position as they battle fraudsters' agile attacks and tactics. The effects of mobile fraud on revenues, safety, and privacy can be devastating to service providers and end users.
The highly-competitive telecom North American market is seen as a hotbed for MVNO market expansion. Nevertheless, virtual operators are under great pressure to generate new revenue streams, win the customer acquisition battle, and maximize their customer service and Net Promoter (NPS) scores.