Tollgrade is Now Part of Enghouse Networks
Managing the entire billing cycle range from gathering, decoding and enhancing transaction data to aggregating and distributing the data for partner and end-user billing.
In April 2017, we were acquired by Enghouse Systems, a major player in the global communications software market. We continue to further strengthen our telecom service assurance offering, while upgrading and expanding OSS solutions.
Products
Fault Management
Carrier-grade Fault Management with real-time auto-discovery, policy management, alarm enrichment and filtering that monitors the entire network. Out-of-the-box, intelligent agent interfaces for more than 200 network element types, with one-touch deployment, discovery and monitoring.
Performance Management
Highly scalable Performance Management that identifies quality of service trends and network anomalies in real-time before they create service outages. Built-in automatic baselines and future predictions improve service quality and enable end-to-end capacity planning. With one year of raw performance data online, on the fly investigations are fast and accurate with built-in reporting provide powerful service-aware analytics.
Topology-Based Correlation
Enghouse Topology-Based Correlation provides a powerful root cause analysis engine that correlates network topologies with service-impacting alarms to pinpoint the specific cause of a service outage. Our model-based framework connects to inventory systems and real-time network management system to provide multi-vendor, multi-domain root cause and service impact analysis.
Maximize Operational Efficiency and First-Time Fixes with Enghouse Service Assurance & Network Testing
Fixed, mobile, and broadband service providers face relentless pressure to deliver flawless connectivity across increasingly complex, multi-vendor infrastructures. The aggressive rollout of high-bandwidth FTTH/FTTP fiber networks, coupled with the management of hybrid legacy and next-generation 5G or software-defined systems, leaves Operations Support Systems (OSS) teams drowning in un-correlated alarms and fragmented troubleshooting workflows. Relying on manual diagnostics leads to agonizingly slow resolution times, skyrocketing call escalations, and costly, unnecessary truck rolls that erode operating margins. To protect service level agreements (SLAs), prevent subscriber churn, and establish a highly automated, “lights-out” Network Operations Center (NOC), modern operators need a unified suite that combines real-time fault correlation with automated access network diagnostics.
It’s time to transform your network operations from reactive to proactive
