EU Roaming Regulations III

From the 1st of July 2014, the new EU Roaming Regulations III will become active.

The new EU Roaming regulations set by the European Commission, will allow retail mobile customers to purchase roaming services (such as voice, SMS and data) from an Alternative Roaming Provider (ARP) separate from their domestic service provider (DSP), without affecting either mobile number or device.

The general idea behind the regulations is to promote the interests of European citizens by increase competition between European operators, provide greater transparency, reduce bill shocks, and ultimately provide a greater roaming experience and higher quality of service for consumers.

European Commission President Jose Manuel Barosso said in a press release:

“Further substantial progress towards a European single market for telecoms is essential for Europe’s strategic interests and economic progress. For the telecoms sector itself and for citizens who are frustrated that they do not have full and fair access to internet and mobile services.”

Vice President Neelie Kroes, the Digital Agenda Commissioner responsible for package then continued in the same press release by saying:

“The legislation proposed today is great news for the future of mobile and internet in Europe. The European Commission says no to roaming premiums, yes to net neutrality, yes to investment, yes to new jobs. Fixing the telecoms sector is no longer about this one sector but about supporting the sustainable development of all sectors.”


The process of selecting an ARP and its services while abroad within EU is more commonly known as decoupling or separate sale of roaming services. BEREC (the body of European Regulators for Electronic Communications) have provided the European Commission with their recommendations of two decoupling models that should be supported; Local breakout (LBO, which is the local provisioning of data services by a visited network operator, or Single IMSI solution where the ARP acts as a reseller of the DSPs service offerings.

Decoupling using Single IMSI

With the Single IMSI solution the ARP will engage in agreements with each domestic operator providing domestic services, then the ARP will act as a reseller of these services to the roaming subscriber. This type of solution is applicable for all types of service providers such as mobile network operators, MVNOs or VSPs. From a subscriber standpoint, they will have a roaming agreement with the ARP regardless of the DSP and the DSP is required to activate services within one working day.

Decoupling using Local Breakout

The Local breakout model refers to local provisioning of data services only, where the services is provided directly on the visited network and traditional SMS and voice traffic is supplied by the home operator in traditional roaming manner. By using the 3GPP option for local breakouts, the VPMN will be able to act as ARP for internet access and other data services.

With these new regulatory changes, there is a higher demand on flexibility in billing systems. Support for more complex multi-partner business models for ARP and MVNO is necessary for both billing and financial settlement activities.

How can we help?

We offer full support for the Domestic Service Provider (DSP) and Alternative Roaming Provider relationship

Our solution for roaming billing, CapSettle, has always supported multi-partner agreements for billing and settlements between MNO, MVNO, VSP and/or complex revenue share scenarios. For us, this is nothing new and we have a lot of experience and examples of customers who are using our solution for this.

Generate TAP and RAP files as well as external distribution to databases or disk

We can collect any type of ASCII based CDR as well as decode, enhance (split, rerate, add taxes and surcharges) on any TAP version (2 – 3.12) in order to generate the correct version depending on the ARP agreements. It is also possible to use different TAP versions on each roaming agreement both for inbound and outbound roaming.

Monitor traffic flows and roaming fraud

With CapSettle you will get automatic reporting for all roaming flows. The solution is also  equipped with NRTRDE for monitoring roaming fraud. Connect this to our business intelligence module CapWrap, and you will be able to drill down to CDR level for ever single partner. CapWrap will provide you with all the information you need in order to follow traffic flows, set alarms and build reliable forecasts based on real data.

About Capana and CapSettle

CapSettle was designed from the beginning to empower the billing teams to manage all requirements including Revenue Share, MVNO and certain Revenue Assurance & Retention requirements. The Capana success is built on our people. Our developers and engineers have a wealth of experience from work in Ericsson, EHPT, operators and other vendors. Many of our personnel were responsible for the wholesale billing successes such as Settler and Ericsson Roaming solutions. Today we are very proud of our continued partnership with Ericsson with whom we are proud to serve operators in all 5 continents.

Our customer base is continually growing with most of our customers based in Europe and Africa. CapSettle is today the most rapidly growing wholesale system in the market due to high levels of customer satisfaction and trust and its reliability, flexibility and scalability on cost-efficient hardware. CapSettle development is continually influenced by customer requirements and GSMA standard compliance.

We are active participants in GSMA (BARG and TADIG) and ETSI bodies defining new standards and have developed partnerships with likeminded visionary organizations to explore new opportunities and drive innovation in the industry.

Learn more about Roaming Billing