O2 Czech Republic Streamlines Operations and Cuts Costs with New Messaging Platform

O2 Czech Republic has significantly reduced their operational costs and streamlined their messaging infrastructure by adopting the Enghouse VAS-in-One: Mobile Messaging & Services platform. As the leading telecommunications provider in the region, O2 is part of the PPF Telecom Group, which also oversees the O2 franchise in Slovakia.

Efficiency in Messaging Services

Previously, O2 Czech Republic utilized multiple vendors and applications to handle their messaging services, leading to redundancy and increased costs. The transition to the platform was driven by the need to simplify these operations into a unified system, particularly as older components were nearing the end of their lifecycle.

At that time, the telecom industry was only beginning to embrace virtualization, making the selection of a reliable platform crucial to minimize risks associated with such a significant overhaul.

Revolutionizing Telecommunications Infrastructure

The VAS-In-One: Mobile Messaging & Services platform represents a cutting-edge solution in telecoms, allowing providers to retire obsolete hardware in favor of a cost-effective, server-based architecture that supports virtual functionalities. This shift not only reduces the physical footprint but also decreases energy consumption—aligning with broader sustainability objectives and reducing overhead costs.

The platform simplifies management, requires less space, and offers a flexible upgrade path through software-based expansions, eliminating the need for bulky physical infrastructure.

Rapid Implementation and Robust Support

Choosing Enghouse for this transformation was an easy decision for O2 Czech Republic due to our ready-to-deploy technology and a solid reputation for excellent technical support. This was vital for addressing any challenges during the transition.

Previously, O2’s complex Mobile Messaging system had been in place for nearly a decade. Transitioning to a new system required meticulous planning to avoid any disruption in service. The new servers were operational by March 2015, with voicemail and call notification services fully migrated by the year’s end.

In 2016, the migration continued with SMS and MSS services, consolidating various applications and hardware-based SMS gateways into the new virtualized setup.