For decades, watching television was a passive experience. You sat on the couch and cycled through the same channels and programs at the same time as everyone else. Over the years, technology like VCRs, DVRs, digital cable and movies on demand allowed people to shift their viewing to better accommodate their schedules. But the landscape remained mostly unchanged.
Nothing prepared consumers or the cable television industry for the disruption created by OTT (over-the-top) and streaming technology, like Netflix and YouTube. Providers of every size have evaluated the need to adjust to this new reality, including Conway Corporation. Conway Corp is the operator of a city-owned utility providing electricity, water, wastewater, voice, internet, video, and security products to the residents of Conway, Arkansas.
Enghouse is bridging Conway Corp’s QAM-based past and their IPTV future. Enghouse’s middleware honors legacy customers while giving them room to grow. Enghouse teams are constantly adding more features and new functionalities at a pace that appeals to streaming users while accommodating the interface needs of traditional digital cable subscribers. Enghouse will help Conway Corp evolve and move forward without leaving any customers stuck in the past.
