Retail Revenue Management
Nowadays operators are pushed to reconsider their efficiency levels, optimize customer service, and better manage revenue streams and resources. Building customer loyalty and creating compelling customer journeys are key strategic objectives for all services providers that are planning to survive the never-ending battle to acquire new subscribers. This can be achieved by eliminating unnecessary hassles throughout customer interactions, pushing proactive information, and providing customized product offerings.
For more than a decade, Enghouse Networks advanced billing and revenue management solutions have been the cornerstone of the telecom business, offering rating and billing convergence, and enabling customers to manage OTT, Utility, and IoT products.
Designed to lower cost-to-serve, maximize profit margins, and ensure high productivity, Enghouse Networks offers full life cycle management for MVNOs, a multi-tenancy MVNE retail solution, personalized e-bills, and powerful billing for customer service providers.
With capabilities such as Online (OCS) and Offline (OFCS) Rating, omnichannel communication, and intuitive customer care & self-care interfaces, you are well positioned to drive rapid time to market and long-term business profitability.