Automated Network Testing

Enghouse Networks automated network testing is the heart of the installation, maintenance, and repair processes for fixed line network service providers worldwide.

Service Providers are under significant pressure as service revenues plateau, competition intensifies and traffic growth skyrockets. Service Providers have relied on Enghouse Networks automated network testing for decades because this mission critical solution adds significant and tangible business value. The solution enables Service Providers to improve network reliability and performance, accelerate time to revenue for new services, minimize expensive truck-rolls and improve customer satisfaction.

Whether testing copper or optical lines, at customer service or in the field, the solution efficiently incorporates the entire process through extensive partnerships and continuing interface developments with industry-wide network element suppliers and switch manufacturers. This proven flexibility, when combined with a simply presented Graphical User Interface and Mobile User Interface, through a standard and open architecture, enables maximum effectiveness of the fixed line network while minimizing operating expenses.

Enghouse Networks Automated Network Testing solutions are continuously evolving with the latest fixed line network technologies, and can be deployed in any combination of features.

Our expertise and turnkey approach enables:

EHN LoopCare Tollgrade Broadband Testing
Reduce OPEX through integrated, automated broadband testing.

Rapid Service Deployment

Enable service qualification and provisioning by testing lines prior to customer install and after network expansions. Increase the number of lines identified that support DSL and improve the number of successful self-installations.

Improved Customer Satisfaction

Respond to customers with rapid trouble diagnosis, and reductions in call escalations, repair times, and repeat visits to achieve improved customer satisfaction and higher Net Promoter Scores (NPS).

Reduced OPEX

Reduce OPEX and time to resolve troubles with automated fault detection and location, and improve accurate repair personnel dispatch.

Increased Revenue

With accurate pre-qualification testing that can increase the number of lines identified to support DSL by 30%.

Broadband Service Provisioning

Accelerate time to revenue for new services by confirming installations for individual sites or an entire geographical area. Ensure successful customer self-install by proactively identifying repairs or conditioning required prior to service turn up.

Access Fiber Network Diagnostics

Enable customer service and field repair to rapidly identify and locate faults that impact FTTH, FTTP, and FTTB services with a proven, multi-featured test solution. Service providers save on operating expenses, resolve trouble reports faster, and increase customer satisfaction with rapid service restoration.

Broadband Service Assurance for DSL

Enable customer service and field repair to rapidly identify and locate faults that are impacting xDSL services with a proven, multi-featured test solution. Service providers save on operating expenses, resolve trouble reports faster, and increase customer satisfaction with rapid service restoration.

Testing Operations Support Systems

Easily integrated into the Service Provider call center, field repair, provisioning and preventative maintenance processes, Enghouse Networks Automated Network Testing scales to hundreds of millions of tests per annum, with fast, simply executed, non-intrusive testing, and with conclusive and simply understood results.