Rator - Retail Revenue Management

Unified BSS for Retail Revenue Management

Enghouse Networks - NM - Proactive Care - Service Impacted

A Modular, Scalable BSS Platform

Rator is a modular, unified Business Support System covering rating, billing, order fulfilment, customer care, and product lifecycle management.

Designed for MNOs, MVNOs, MVNEs, WRM operators, and retail service providers, Rator supports multi-tenant operations and flexible deployment models. It can be fully self-managed or delivered as Billing as a Service, where Enghouse operates the platform on your behalf.

The platform scales from thousands to millions of subscribers while maintaining reliability and performance. Deploy on public cloud, private cloud, or on-premises infrastructure.

Why Choose the Rator Retail Revenue Management Platform

Rator manages the complete order-to-cash lifecycle within a single, configurable platform. The platform is infrastructure-agnostic and built for high-performance, multi-brand, and multi-tenant environments.

It enables operators to:

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Capture and rate usage events in real time
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Support prepaid, postpaid, and hybrid billing models
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Automate order fulfilment and service provisioning
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Control product lifecycle and catalogue configuration
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Manage customer care and back-office operations

Key Features

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Rating

  • Real-time and offline rating engine supporting voice, data, SMS, and digital services (if it moves, it can be rated).
  • Support for Online Charging and Hot Billing scenarios.
  • Advanced tariff modelling, including tiered, volume-based, and time-of-day rating.

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Billing

  • Support for converged billing models (prepaid, postpaid, hybrid).
  • Invoicing with flexible billing cycle configuration.
  • Multi-currency, tax, and payment processing options.

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Order Management & Workflow Automation

  • Order capture from CRM, self-care and App interfaces etc.
  • Configurable fulfilment workflows (BPA) with status tracking and exception handling.
  • Workflow-driven provisioning with automated error handling.

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Integration & Interoperability

  • Interfaces using HTTP, REST (OpenAPI-compliant), Diameter, and other industry-standard protocols.
  • Integration with mediation systems, CRMs, ERPs, provisioning platforms, and network functions.
  • Support for multi-tenant integration scenarios across MVNE use cases.

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Customer and Backoffice Applications

  • Comprehensive app catalogue for 360° Customer Care, Service Management, and Subscriber Lifecycle.
  • Dedicated backoffice apps for Billing Operations, Product Management, and Administrative Tasks.
  • Role-based access (SSO and MFA) and user-specific configurations for operational teams.

How We Help

Enghouse Networks Revenue Management enables operators to launch and operate charging and billing environments with reduced operational risk, shorter deployment cycles, and long-term scalability.

With flexible deployment models, including self-managed and Billing as a Service options, proven telecom-grade architecture, and ongoing platform development, Rator supports operators across the full order-to-cash lifecycle.

From real-time rating and converged billing to automated fulfilment and multi-tenant management, the platform delivers the control and flexibility required to manage retail, wholesale, and digital service propositions.

Resources

Featured Document

Enghouse-BSS-MVNE-for-Challenger-MNO-Success-Story-Thumbnails
Building a Sustainable, Multi-Segment MVNE Business for a Challenger MNO

A mobile operator in Africa partnered with Enghouse to launch a platform that supports virtual operators. This helped them attract new partners, grow revenue, and prepare for future services like 5G and IoT.