Contact Centre as a Service Product Sheet

Ensure Contact Centre continuity in a Secure WFH environment

Enable remote work for your customer service agents with a true omni-channel solution, powered by IBM, and add the Enghouse Cloud Contact Centre offering to your Enterprise B2B solutions portfolio.


Operational in 48hours, deployed over 1000 Contact Centres worldwide

Designed as an all-in-one virtual Contact Centre suite, Enghouse Cloud offers:

  • Secure voice, social media and omni-channel communications
  • Full feature Contact Centre functionality
  • High-scalability with hundreds of WFH agents added in hours
  • Flexible licensing and cost models


Download our product sheet to learn how Enghouse can help you deploy a virtual Contact Centre within 48 hours, with zero IT resources.

Download Product Sheet

The Enghouse Contact Centre solution is ideal for business process outsourcers, large enterprise customers who want to deploy multiple disparate contact centres, and service providers who want to offer contact centre in the Cloud to their customers using a single hardware infrastructure.