Webinar: OSS Revenue Leakage Detection & Prevention of Enterprise Connectivity Services

Webinar description

Providing enterprise connectivity services is one of the most profitable revenue streams available to telecom companies today. Yet, Enterprise Communications Service Providers experience substantial unnoticed revenue leakage due to ill-defined processes, the complex composition of their operations, and lack of automation.

In this webinar, you will learn how Service Providers can effectively and accurately detect widespread revenue leakage in real-time. As part of this workflow process, real network bandwidth, contractual service level agreements (SLAs), and billing datasets are collected and reconciled. Join to uncover the results in billing discrepancies and how they lead to millions of $USD in easily recovered revenue.

During this live webinar you will learn more about:

  • Unrecognized root causes of substantial revenue losses
  • Discrepancies between revenue-generating services and processes
  • Process re-engineering with the ultimate goal of preventing future revenue leakages
  • How to accurately detect revenue leakage in real-time
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Steve Lowndes,
Principal Solution Architect, Enghouse Networks


Steve is a technology innovator and problem solver. He uses consultative methodologies to get to the heart of issues and solve business problems. He has over 20 years of experience creating solutions in areas such as customer experience and insight, customer engagement and omni-channel transformation, asset utilization and optimization, service fulfillment, inventory management, service assurance, digitization, business function outsourcing, and optimization and efficiency.