Elevating the Consumer Experience

Migrating to next generation TV is not easy, but it is a necessity as TV providers strive to deliver services that appeal to their diverse subscriber base. They need to provide the familiarity of the traditional TV service, complete with remote control, combined with accessibility and user experience of streaming services. This requires solutions with multiple moving parts. When these parts work well together, the service operates easily and efficiently. In the TV space, when one component does not work the result is slow time to revenue, long and costly time to deployment, poor user experience and unhappy customers.

How can Pay TV providers fulfill subscriber expectations and their own time-to market goals? By working with vendors, with proven partnerships, who have invested to make sure that TV delivery to the home actually works. While the consumer enjoys an engaging entertainment experience, they are experiencing the result of a variety of technologies, integrated together to deliver channel and app-based content to the TV screen.

Through a tight partnership, Amino and Enghouse help operators avoid common pitfalls. And, like a well-oiled machine this partnership delivers fast time to revenue, an awesome user experience and happy customers.

Specific areas where the partnership delivers direct value to operators are:

1. Pre-integrated solution: Android TV helps with porting costs but selecting a fully pre-integrated / pre-certified solution means no surprises, no unforeseen costs and no deployment delays. Amino Devices have been integrated and tested with the Espial TV SaaS video platform.

2. Fully certified operator tier solution:  STBs address a market segment where the expectation is that things “just work”. The Amino/Enghouse pre-certified operator tier application is always in operator context, no matter whether you hit the back button, home button or conduct a search – other solutions can lose the user. All of this is available without additional cost or time for deployment.

3. Laser focus on operations management: Both Amino and Enghouse understand that well managed solutions make for low operational costs, happier customers and ultimately lower churn.  Aminos Engage service management and Enghouse analytics mean operators are able to proactively manage their deployment without provisioning additional expensive management systems.