Billing as a Service
Yes, order orchestration automates service provisioning, activation, and deactivation, reducing manual workload and improving service efficiency.
Yes, Billing as a Service offers native CRM support, including out-of-the-box integration with your current setup, enabling seamless synchronization of customer data and service management.
Yes, the solution includes a mobile app for digital invoicing, allowing customers to view and pay their bills securely from any device.
Yes, it supports internal and external notifications via email and SMS, ensuring timely updates on billing, service activation, and order status.
The platform offers fully integrated managed taxation for all services and jurisdictions, streamlining tax calculations and compliance.
By streamlining billing management and order orchestration, the platform allows CSPs to improve service delivery, reduce billing errors, and enhance customer satisfaction with real-time notifications and automated workflows.
Yes, the platform supports a wide range of service offerings, including telecom, OTT, IoT, and utility billing models, leveraging automated billing software and dynamic rating capabilities.
The key benefits include mediation and rating for any metered usage, configuration and billing for any service offering, a dedicated mobile app for e-Billing presentment, and fully integrated managed taxation for all services and jurisdictions.
The key benefits include no more lost orders or delayed customer responses, processing ancillary services from one application, managing exceptions and escalations, and flexible APIs for native integration with industry leading CSPs.
- Eliminates lost orders and delayed responses
- Manages billing and provisioning software within a single application
- Automates exception handling and escalations
- Supports order orchestration with flexible APIs for native integration with leading CSPs
Billing as a Service consists of two primary components: Billing SaaS and Order Orchestration & Workflow. These tools automate business processing, enabling seamless billing, provisioning, and service activation.
Billing SaaS offers Configure Price Quote (CPQ), Order Orchestration, Service Fulfillment, Billing, Invoice & Finance Management, and Native CRM Support.
The main features include Real-Time Ordering, Comprehensive Set of APIs, Automate Processes, Automated Provisioning, and System Notifications.
Billing SaaS is a billing and provisioning software that provides a fully hosted solution for automated business processing, covering order entry, workflow management, rating, invoicing, and customer relationship management.
Billing as a Service is a cloud-based billing SaaS solution that streamlines billing management and order processing for telecom service providers. It integrates automated billing software, order orchestration, and business process automation to enhance efficiency, customer service, and revenue management.
Order Orchestration & Workflow is a business process automation component that enables companies to define, manage, and automate provisioning and service fulfillment processes. It ensures that orders are processed without delays, enhancing operational efficiency.
Device Management
Yes, the solution is highly scalable and can be easily integrated into existing IT and telecom infrastructures, supporting CSPs in managing mobile devices enterprise-wide.
The benefits of Enghouse Networks’ Device Management solution include reduced downtime, improved network performance, increased customer satisfaction, and enhanced device management capabilities.
- Increases revenue in BYOD environments by ensuring seamless mobile activation
- Reduces churn through better customer onboarding
- Boosts mobile data adoption with automated configurations