Converged Charging Platform

Flexible converged charging and digital self-management for telecom operators

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Unified charging and self-management in a single platform

The Enghouse Networks Converged Charging Platform enables telecom operators to manage service monetization across fixed and mobile services while providing customers with real-time visibility and control over their usage.

By combining charging capabilities with customer self-service tools, operators can introduce new commercial offers faster and deliver more flexible digital experiences.

Key Benefits

CCP integrates seamlessly with existing BSS stacks and operator networks, enabling modernization of charging capabilities without disrupting current operations.

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Operational Efficiency

Streamline commercial offers and charging policy management.
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Service Personalization

Enable flexible service configurations tailored to different customer segments.
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Improved Customer Experience

Empower users with real-time visibility and control over their services.
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Revenue Growth

Unlock new monetization models and opportunities.

Who Is CCP For?

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Network Operators

Unifying charging across voice, data, and digital services within a single platform
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Product and Marketing Teams

Designing and launching flexible pricing models, bundles, and real-time offers
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Finance and Billing Team

Ensuring accurate, real-time charging and revenue capture across services
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Digital Service Providers

Supporting new digital and 5G service monetization with scalable charging capabilities

Capabilities / Key Features

The Converged Charging Platform delivers a centralized platform for defining charging policies, configuring service plans, and tracking consumption across all services.

Through an intuitive interface, operators can configure commercial rules and enable enterprise customers to monitor usage and manage their services through digital self-service capabilities.

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Service Self-Management

  • Real-time control of telecommunications services
  • Support for voice, SMS, and data across fixed, mobile, and roaming environments
  • User-level visibility and service interaction

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Administrative Management

  • Management of departments and organizational structures
  • Role-based access for administrators and users
  • Configuration of line profiles and permissions

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Monitoring and Control

  • Real-time usage tracking and reporting
  • Threshold-based alerts and notifications
  • Audit logs for operational visibility and control

Use Case

Digital self-management and simplified charging configuration

Scenario: Telecom operators managing complex service portfolios face increasing pressure to deliver transparency, flexibility, and control to their customers. Legacy charging systems require significant operational effort to configure services, manage plans, and adapt to changing business requirements, limiting agility and increasing time to market.

Solution with Converged Charging and Digital Self-Management: By providing a unified charging platform with an intuitive interface, Enghouse Converged Charging Platform enables operators to define business rules efficiently while allowing enterprise customers to monitor usage and manage services through digital self-service portals.

Results: Reduced operational effort, faster service configuration, improved customer visibility, and enhanced control over service management.

Why Choose CCP?

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Real-time performance at scale

The platform is designed to handle high transaction volumes with low latency, enabling accurate, real-time charging for voice, data, and digital services. This ensures consistent service delivery while supporting business-critical monetization use cases.
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Flexible monetization and service innovation

Operators can rapidly define and deploy new pricing models, bundles, and promotions. The platform supports a wide range of charging scenarios, allowing service providers to adapt quickly to market demands and launch new offerings with minimal operational impact.
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Converged architecture for operational efficiency

By consolidating online and offline charging into a single platform, operators reduce system complexity, streamline operations, and lower total cost of ownership. A unified approach simplifies integration and minimizes the need for multiple charging systems.
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Seamless integration into existing ecosystems

The solution integrates with core network elements, policy control, and customer management systems, ensuring smooth deployment within existing infrastructures without disrupting ongoing operations.

Featured Document

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Enghouse Converged Charging Platform (CCP) Product Overview

Enghouse Converged Charging Platform enables real-time charging and monetization across voice, data, and digital services in multi-technology networks.

How We Help

Monetize services effectively in a dynamic digital ecosystem. 

As operators expand into new services and business models, they require flexible and real-time charging capabilities to support diverse offerings and customer segments. Traditional charging systems often lack the agility needed to keep pace with market demands. 

Enghouse Networks enables operators to apply real-time charging across multiple services, supporting flexible pricing models and unified account management. This allows operators to improve revenue control while accelerating the introduction of new services. 

FAQs

CCP

Yes. CCP supports prepaid, postpaid, and hybrid models in one environment, including shared balances and pooled resources across lines.

Yes. CCP applies charging logic and consumption control across national and international roaming environments while maintaining consistent policy enforcement.

Yes. By centralizing charging logic and automating service control, CCP reduces complexity, improves data quality, and lowers internal service costs.

Yes. CCP with FEM allows enterprises to manage lines, profiles, and service purchases in real time, while the BSS continues to receive the records needed for billing and compliance.

No. CCP integrates with existing network, signaling, and IT systems through standard interfaces, allowing phased adoption within current environments.

CCP enables real-time charging, balance management, and service control across voice, SMS, data, and digital services in a single platform. Charging decisions are made in milliseconds, supporting accurate consumption control and consistent monetization across services and customer segments.

CCP helps operators scale B2B more efficiently by combining enterprise self-service, shared resource models, and real-time service control. This lowers service delivery costs while giving enterprise customers more visibility and autonomy.

CCP integrates with signaling systems such as Diameter, CAMEL, SIP, and SBI for 5G SA, as well as mediation platforms and back-office systems, enabling end-to-end charging and service control.

CCP supports hierarchical account structures, granular policies, and shared resource management. Through FEM, enterprise administrators can manage lines, profiles, and offers in real time without operator intervention per transaction.

CCP manages charging logic and offer configuration independently of the BSS, so routine changes such as tariff updates, new offers, or enterprise account adjustments can be handled without repeated vendor-driven BSS changes.

CCP manages offer configuration independently of the BSS, allowing operators to launch new pricing models, shared bundles, and plan changes without long BSS modification cycles.

It provides real-time access to balances, consumption data, and service usage at both operator and enterprise levels, with reporting and notification capabilities through standard interfaces.

CCP supports heterogeneous network environments from 2G to 5G, including mobile and fixed networks, enabling consistent real-time charging across technologies.

Yes. Even with unlimited plans, operators still need real-time control for fair-use thresholds, shared resource pools, service differentiation, and mid-cycle changes.

CCP provides a flexible rating engine that applies tariffs based on service type, destination, network, and consumption units such as time, volume, money, or events.