Converged Charging Platform

Flexible converged charging and digital self-management for telecom operators

Woman smiling while looking at her smartphone in a city setting with blue evening light.

Unified charging and self-management in a single platform

The Enghouse Networks Converged Charging Platform enables telecom operators to manage service monetization across fixed and mobile services while providing customers with real-time visibility and control over their usage.

By combining charging capabilities with customer self-service tools, operators can introduce new commercial offers faster and deliver more flexible digital experiences.

Key Benefits

CCP integrates seamlessly with existing BSS stacks and operator networks, enabling modernization of charging capabilities without disrupting current operations.

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Operational Efficiency

Streamline commercial offers and charging policy management.
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Service Personalization

Enable flexible service configurations tailored to different customer segments.
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Improved Customer Experience

Empower users with real-time visibility and control over their services.
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Revenue Growth

Unlock new monetization models and opportunities.

Who Is CCP For?

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Mobile and Fixed Network Operators

Managing complex access, transport, core, and IT domains.
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Tier 2 and Tier 3 Operators

Needing advanced correlation without building custom OSS logic.
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Utilities and Critical Infrastructure Providers

Requiring high availability and clear service impact awareness.
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Rail and Transportation Operators

Operating converged communications networks under strict reliability requirement

Capabilities / Key Features

The Converged Charging Platform delivers a centralized platform for defining charging policies, configuring service plans, and tracking consumption across all services.

Through an intuitive interface, operators can configure commercial rules and enable enterprise customers to monitor usage and manage their services through digital self-service capabilities.

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Real-time self-management of all telecommunications services
Fixed voice, mobile voice, SMS, data, national or roaming
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Administrative management
Departments, department administrators, line profiles​
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Enterprise service bundle management

  • Granular permissions: by schedule, destination, or carrier
  • Service and access controls
  • Real-time reporting and audit logs
  • Consumption threshold alerts

Use Case

Digital self-management and simplified charging configuration

Scenario: Telecom operators managing complex service portfolios face increasing pressure to deliver transparency, flexibility, and control to their customers. Legacy charging systems require significant operational effort to configure services, manage plans, and adapt to changing business requirements, limiting agility and increasing time to market.

Solution with Converged Charging and Digital Self-Management: By providing a unified charging platform with an intuitive interface, Enghouse Converged Charging Platform enables operators to define business rules efficiently while allowing enterprise customers to monitor usage and manage services through digital self-service portals.

Results: Reduced operational effort, faster service configuration, improved customer visibility, and enhanced control over service management.

Why Choose CCP?

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Real-time performance at scale

The platform is designed to handle high transaction volumes with low latency, enabling accurate, real-time charging for voice, data, and digital services. This ensures consistent service delivery while supporting business-critical monetization use cases.
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Flexible monetization and service innovation

Operators can rapidly define and deploy new pricing models, bundles, and promotions. The platform supports a wide range of charging scenarios, allowing service providers to adapt quickly to market demands and launch new offerings with minimal operational impact.
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Converged architecture for operational efficiency

By consolidating online and offline charging into a single platform, operators reduce system complexity, streamline operations, and lower total cost of ownership. A unified approach simplifies integration and minimizes the need for multiple charging systems.
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Seamless integration into existing ecosystems

The solution integrates with core network elements, policy control, and customer management systems, ensuring smooth deployment within existing infrastructures without disrupting ongoing operations.
How We Help

Monetize services effectively in a dynamic digital ecosystem. 

As operators expand into new services and business models, they require flexible and real-time charging capabilities to support diverse offerings and customer segments. Traditional charging systems often lack the agility needed to keep pace with market demands. 

Enghouse Networks enables operators to apply real-time charging across multiple services, supporting flexible pricing models and unified account management. This allows operators to improve revenue control while accelerating the introduction of new services.