― Wholesale revenue management for operators

Eliminate
revenue leakage
in wholesale billing

Automate roaming settlement, MVNO wholesale billing and interconnect agreements in one configurable platform — from rating and reconciliation to partner settlement.

Proven with Tier 1 and Tier 2 operators

Configurable rating, billing and settlement

Supports GSMA TAP and BCE settlement evolution

Deployable on-premise, hosted or in cloud

Settling wholesale traffic for operator groups & carriers worldwide

RoamingTAP · BCE
MVNO / MVNEWholesale billing
InterconnectVoice · Messaging
Broadband95th percentile
IoT / 5GNetwork slicing

― Choose your wholesale challenge

Solve the settlement problem you are facing today

WRM supports multiple wholesale business models on one platform. Start with the area creating the most operational pressure today and expand as your wholesale business grows.

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Roaming settlement

Automate inbound and outbound roaming billing, reconciliation and settlement across partner agreements.

Explore roaming settlement

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MVNO wholesale billing

Manage wholesale partners, pricing, usage rating, statements and settlement at scale.

Explore MVNO billing

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Interconnect settlement

Control complex bilateral agreements, price lists, rating rules and reconciliation.

Explore interconnect

― Why operators modernise wholesale billing

Wholesale agreements are becoming harder to settle accurately

Roaming, MVNO and interconnect relationships create complex agreements, changing tariffs, high usage volumes and partner-specific settlement rules. When these processes are split across legacy systems and manual workarounds, revenue leakage and disputes become harder to control.

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Complex partner agreements

Multiple bilateral agreements, price lists, commitments and discount structures are difficult to manage consistently.
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Manual reconciliation

Manual settlement checks, corrections and re-processing increase operational effort and delay partner settlement.
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Revenue leakage & disputes

Rating errors, inconsistent data and weak auditability make leakage and settlement disputes harder to resolve.
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Legacy system constraints

Older systems can limit flexibility when operators need to support new partners, services, standards and volumes.

― Unified wholesale revenue management

One platform for rating, billing, reconciliation and partner settlement

Enghouse WRM brings wholesale rating, billing, settlement and analytics into one configurable platform — so operators can manage roaming, MVNO and interconnect business models without maintaining separate systems and manual settlement processes for each partner relationship.

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01

Capture and rate high volumes of wholesale usage
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02

Settle roaming and interconnect using GSMA TAP and BCE formats
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03

Automate reconciliation, dispute handling and re-processing
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04

Model partner agreements, commitments and multi-level discounts
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05

Generate partner statements, invoices and settlement outputs

Model partners, agreements, pricelists, commitments and discount structures.

Support reconciliation, corrections, adjustments and re-processing workflows.

Rate high-volume wholesale usage and generate partner statements and invoices.

Integrate with OSS, BSS, mediation, finance and partner-facing processes.

― Use-case deep dives

Three wholesale journeys, one configurable platform

Pick the demand area you are solving for. Each runs on the same WRM core — so you can start with one and extend to the others without a separate settlement stack.

Roaming settlement

Roaming · GSMA TAP & BCE

Simplify inbound and outbound roaming billing

― The challenge

WRM helps operators automate roaming rating, settlement, reconciliation and reporting across partner agreements — supporting the transition from traditional TAP-based processes towards modern settlement requirements.

― What WRM helps you do

Rate and settle inbound and outbound roaming usage

Support TAP and BCE-related settlement processes where applicable

Monitor settlement accuracy with roaming reports and analytics

Manage roaming partner agreements, tariffs and price lists

Reduce manual corrections, disputes and settlement delays

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Business outcome: faster settlement cycles, better revenue assurance and fewer manual exceptions in roaming operations.

MVNO wholesale billing

MVNO · MVNE · Wholesale-as-a-Service

Manage MVNO/MVNE partners, pricing and settlement at scale

― The challenge

WRM supports wholesale billing relationships where operators, MVNEs or partner networks need to manage multiple brands, partners, tariffs and settlement models on a shared wholesale platform.

― What WRM helps you do

Manage partner and partner-group structures

Rate usage and produce partner statements, invoices and settlement

Report across partners, services and settlement periods

Model service packages, price lists, commitments and discounts

Support adjustments, credit notes, payments and reconciliation

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Business outcome: more scalable MVNO partner operations with less manual billing effort and better settlement control.

Interconnect settlement & agreement

Interconnect · Bilateral agreements

Control complex interconnect agreements and settlements

― The challenge

WRM helps operators manage bilateral wholesale agreements, rating rules, price lists and reconciliation processes across voice, fixed and mobile interconnect relationships.

― What WRM helps you do

Model bilateral agreements, pricing structures and rating conditions

Handle corrections, disputes, re-processing and adjustments with auditability

Automate rating, billing, reconciliation and settlement workflows

Consolidate settlement that may otherwise sit in separate legacy systems

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Business outcome: lower operational complexity, fewer manual errors and stronger control over interconnect revenue.

Related capability

WRM Roaming Control & Steering

Related roaming suite capability: Roaming Control & Steering — enforce preferred partners, retain roamers and recover revenue, all measured in one analytics layer.

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SORSteering of Roaming

Direct outbound traffic onto the networks that serve your margins and quality goals.

Preferred-partner enforcement
Traffic distribution
Segement-based steering

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RententionInbound Retention

Manual settlement checks, corrections and re-processing increase operational effort and delay partner settlement.

GLR
Anti-steering
Silent roamer destection

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CampaginsRoamer Campaigns

Reach roamers at the right moment with welcome messaging and steering-correction flows.

Welcome SMS
Promotion flows
Destination-aware messaging

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AnalyticsRoaming Control Analytics

Measure every steering decision against your agreements — prove retained revenue and hold the operation to KPI and SLA targets.

Campaign conversion
Steering SLA / KPI dashboards

vs agreement

Traffic distribution monitoring

Retained

Inbound revenue defended

Recovered

Failed-call recovery

KPI/SLA

Steering performance

― Additional wholesale use cases

Extend the same platform as your wholesale business grows

WRM supports multiple wholesale business models on one platform. Start with the area creating the most operational pressure today and expand as your wholesale business grows.

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Broadband & capacity billing

Support capacity-based and usage-based wholesale models, including burstable 95th-percentile billing where applicable.
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Routing & trading settlement

Support commercial settlement for traffic trading and bilateral wholesale relationships, adapting routing to cost and quality.
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IoT & high-volume usage

Support wholesale usage volumes and settlement models associated with IoT and machine-type traffic at scale.

― Why operators choose WRM

Designed for wholesale complexity — without fragmented settlement systems

Traditional approach

Fragmented & manual

Separate systems for roaming, interconnect and partner settlement

Manual reconciliation and spreadsheet-based exception handling

Heavy IT dependency for new agreements and pricing changes

Limited visibility across partners, services and settlement cycles

The WRM approach

Configurable & convergent

One configurable platform for wholesale rating, billing and settlement

Agreement-driven rating and reconciliation workflows

Reusable configuration for partners, price lists, discounts and commitments

Reporting and auditability across every wholesale relationship

― Proof and trust

Proven in complex wholesale environments

WRM supports multiple wholesale business models on one platform. Start with the area creating the most operational pressure today and expand as your wholesale business grows.

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Operator-grade scale

Designed for high-volume, multi-partner wholesale settlement environments.
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Standards-aware settlement

Supports established telecom settlement processes and the evolution of roaming settlement standards.
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Configurable business control

Helps business users manage agreement, pricing and settlement complexity with less manual dependency.
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Trusted by Tier 1 and Tier 2 operators — WRM is used in operator environments with complex roaming, interconnect and partner settlement requirements.

― How it works

From usage data to partner settlement

STEP 01
Ingest usage & partner data

Receive wholesale usage, roaming, interconnect, agreement and partner data from mediation, OSS/BSS and other sources.

STEP 02
Apply agreement & rating rules

Use configured price lists, commitments, discounts and rating rules to calculate settlement values.

STEP 03
Reconcile & manage exceptions

Support reconciliation, correction, dispute and re-processing workflows with full auditability.

STEP 04
Generate statements & output

Create partner-level statements, invoices, reports and settlement files for downstream processes.

STEP 05
Monitor performance & revenue

Use reporting and analytics to track settlement accuracy, partner performance and operational exceptions.

― Business impact

Turn wholesale complexity into controlled settlement operations

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Reduce manual effort

Automate repetitive settlement, reconciliation and correction processes.
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Improve revenue assurance

Strengthen control over rating accuracy, agreement application and partner settlement.
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Accelerate agreement changes

Configure new partners, price lists and commercial models without a separate process for each case.
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Scale partner operations

Support more partners, services and wholesale models on one platform.

― Wholesale billing FAQ

Questions operators ask when modernising wholesale settlement

WRM

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Who is Enghouse Wholesale Revenue Management designed for?

Enghouse Wholesale Revenue Management (WRM) is built for carriers and service providers that run complex wholesale business models. Typical users include mobile and fixed operators, international voice carriers, MVNO and MVNE providers, wholesale broadband and capacity providers, and access providers that need strong B2B settlement and partner management around roaming, interconnect, IoT and other wholesale services.

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How does Enghouse WRM help manage complex wholesale agreements, pricing and discounts?

The platform models wholesale agreements with flexible rating schemes, price lists, commitments and multi level discounts. It supports scenario based rating for voice, data, SMS, content and IoT, plus volume tiers, time based prices and commercial rules that reflect real partner deals. These rules are applied automatically during rating and settlement, which reduces manual work and helps providers keep control of wholesale revenue management and margins.

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How does Enghouse WRM integrate with existing OSS, BSS and partner systems?

Enghouse WRM exposes open APIs and supports integration with CRM and CPQ, existing BSS and OSS, mediation and data collection, payment systems and partner portals. It is used alongside other Enghouse products such as MVNO and MVNE Solutions, routing and trading, and roaming billing, and can take usage feeds from many network and IT sources to build a single wholesale billing and settlement view.

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How does Enghouse WRM reduce billing disputes, days sales outstanding (DSO) and operational cost?

WRM automates rating, invoicing, reconciliation and settlement, with strong error handling and re processing for problematic records. Clear audit trails and partner level reporting help resolve disputes faster and reduce write offs. Providers can lower DSO and operational cost by standardising wholesale revenue management processes on one platform instead of running several partially manual systems.

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How does Enghouse WRM support 5G, IoT and new digital wholesale services?

WRM is designed for modern wholesale models such as 5G roaming, IoT and network slicing. The platform supports GSMA Billing and Charging Evolution (BCE) for new roaming and charging patterns, and it handles high transaction volumes for IoT and machine type traffic. A cloud native, microservices based architecture helps service providers introduce new types of partners and digital services without relying on legacy wholesale revenue management and billing stacks.

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How does Enghouse WRM use analytics and reporting to improve wholesale profitability?

Enghouse WRM includes business intelligence and reporting focused on wholesale performance. Providers can monitor traffic and revenue per service, per partner and per agreement, spot margin pressure early, and track disputes, corrections and payment status. This view supports decisions on routing, trading, pricing and contract changes that improve overall wholesale profitability.

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How is wholesale revenue management different from retail billing?

Retail billing focuses on subscribers and end customers. Wholesale revenue management focuses on contracts between partners, such as roaming agreements, interconnect deals, capacity leases and MVNO wholesale models. Enghouse WRM applies complex partner tariffs, discounts, caps and revenue share rules, then settles charges and produces statements for each partner across very high volumes of usage records.

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What deployment and commercial models are available for Enghouse Wholesale Revenue Management?

Enghouse Wholesale Revenue Management (WRM) is delivered as a cloud capable, modular platform that can be deployed in public or private cloud environments, or in a hosted model, depending on provider requirements. Service providers can start with specific use cases such as roaming, interconnect or broadband capacity, then expand to additional wholesale domains on the same core, aligning the platform with their growth and investment plans.

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What is Enghouse Wholesale Revenue Management (WRM)?

Enghouse Wholesale Revenue Management (WRM) is a convergent wholesale revenue management, billing and settlement platform for telecoms service providers. It covers the full wholesale life cycle for roaming, interconnect, broadband capacity, IoT, MVNO and other B2B services, with one system for rating, billing, settlements and analytics across all wholesale relationships.

Related resources

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Which wholesale services can Enghouse WRM bill and settle?

Enghouse WRM supports a broad set of wholesale telecoms services. These include roaming billing and settlements with GSMA formats and standards, interconnect billing for voice and messaging, broadband capacity billing including burstable models such as 95th percentile, IoT and M2M wholesale offers, and other digital services where partner charging and settlement is required.

― Resources

Go deeper on wholesale billing & settlement

Ready to simplify wholesale revenue management?

Speak to a wholesale expert about how WRM can support your roaming settlement, MVNO wholesale billing and interconnect agreement management requirements.

Finance & revenue assurance

Traffic distribution monitoring

Wholesale directors

Simplify partner and agreement management

Roaming & MVNO teams

Scale partner settlement operations