Mobile Device Management (MDM)
Provides mobile device management with centralized oversight and device intelligence to improve onboarding, customer care, and service quality across telecom and enterprise.
Key Features
Choose your offering below
Built for organizations that need oversight and control of corporate Android and iOS devices across remote teams and on-site operations. Supports policy enforcement, app management, remote actions, fleet visibility, and white labelling options to align the experience to your organization or service model.
Built for carriers and partners delivering managed mobility to business customers, including MNOs, MVNOs, and MVNEs. Supports multi-tenant service delivery and multilingual administration for managed service operations, plus Hardware as a Service and hardware leasing scenarios.
What You Can Achieve
Integrating Enghouse MDM into your telecom environment enables rapid service launch and controlled monetisation of enterprise mobility.
The solution can be operational in your network within 30 days, allowing operators to introduce managed device services without prolonged integration cycles.
Solution with MDM: The carrier recorded a 250% increase in software revenue alongside a significant uplift in ARPU. Activation of MDM value-added services increased by 400 percent, demonstrating strong adoption across both SMB and enterprise segments.
Tweakker
Experience improved user experience through Device configuration, support, and population intelligence with Tweakker, our SaaS offering tailored for CSPs. Especially beneficial for those with limited needs for customized campaigns or workflows, Tweakker is your key to enhancing user experience and data connectivity.
Ideal for MVNOs, MVNEs, service providers, and resellers, it unlocks efficient APN configuration, standard reporting, improved customer care, and grants access to comprehensive device guides.
Device Management System
Transform the way you manage device configuration, campaigns, and reporting with our comprehensive DMS suite. Created for CSPs with a broad spectrum of use-cases, DMS aims to elevate the user experience, facilitate targeted campaigns, and provide deep insight into device populations.
With applications ranging from APN configuration, advanced reporting, customer care, to improving user experience with device guides, DMS proves indispensable for MNOs, MVNOs, and MVNEs. Moreover, it smoothly integrates with north- and southbound systems including billing, CRM, and BI.
Device Guides
Maximize device utility with Device Guides, our SaaS product designed for end-users and customer care agents. Empowering users with step-by-step instructions to configure mails, APN settings, Wi-Fi, and more, Device Guides ensure that users get the most out of their devices.
Ideally suited for MNOs, MVNOs, MVNEs, service providers, and resellers, it provides meticulous instructions for configuring devices, thereby boosting user satisfaction and device efficiency.
We help carriers, partners, and organizations manage device operations with less manual effort and more consistency. By combining centralized device control with device intelligence, teams can onboard faster, support users more effectively, and improve service experience across the device lifecycle. The outcome is lower support load, clearer oversight, and better day-to-day operations.
It’s time to simplify device operations and move forward with confidence.
Resources
Featured Document
Enghouse Mobile Device Management (MDM) Product Overview
In an era where mobile technology permeates every aspect of business operations, managing and securing corporate devices effectively is not just a necessity—it’s a strategic advantage. Enghouse Mobile Device Management (MDM) platform provides a complete solution to handle this task, ensuring your mobile ecosystem is both agile and secure.
FAQs
MDM
Enghouse’s MDM platform has a comprehensive approach to securing and managing mobile devices used within an organization. It encompasses a range of services and technologies, including Mobile Device Management, Mobile Application Management, and security measures to protect corporate data.
Mobile Device Management solutions play a crucial role in enhancing workplace security by allowing IT administrators to enforce device policies, manage device configurations remotely, and secure mobile devices against unauthorized access and data breaches.
Implementing MDM solutions in the telecommunications and service provider sectors helps ensure compliance with industry-specific security standards, protects sensitive customer data, and enhances operational efficiency by securely managing a vast array of mobile devices and applications. It also supports service scalability, improving the ability to manage customer needs swiftly and effectively.
MDM provides tools to enforce mobile device policies that regulate how devices are used within the company, manage security settings, and ensure that all devices comply with corporate standards and regulatory requirements.
When choosing a remote device management solution, look for features that allow you to monitor, manage, and secure mobile devices remotely. Key functionalities include the ability to lock and wipe devices, deploy and manage apps, and enforce security policies.
Mobile Application Management focuses specifically on the administration and security of apps on mobile devices, allowing businesses to control app distribution, update applications, and manage app licenses, whereas Mobile Device Management encompasses managing the entire device.
Yes, MDM solutions can secure mobile communications by implementing strong encryption protocols, ensuring secure access to corporate networks, and managing how data is shared across mobile applications.
An effective cross-platform MDM solution that provide uniform security and management capabilities across all types of devices.
MDM tools enhance data security by incorporating encryption, secure containerization, and VPN access for mobile devices. These technologies protect sensitive data stored on mobile devices or transmitted to and from corporate networks, helping to prevent data leaks and unauthorized access.
MDM provides extensive capabilities for tracking and managing mobile devices within an organization. It allows IT administrators to track device locations, monitor usage patterns, and manage all aspects of a device’s lifecycle from deployment to retirement. This helps in maintaining an up-to-date inventory and ensuring devices are used in compliance with corporate policies.
