At GITEX Africa 2025, Charbel Fadel, Technical Sales Manager EMEA at Enghouse Networks, discusses how the company is advancing 5G and AI-powered solutions to support African telecom operators. In his interview with Akim Benamara of TechAfrica News, Fadel highlights innovations in service assurance, fault management, and SMS fraud detection – showcasing how Enghouse enables agile, scalable, and secure network operations in emerging markets.