Billing as a Service
Billing as a Service is a cloud-based billing SaaS solution that streamlines billing management and order processing for telecom service providers. It integrates automated billing software, order orchestration, and business process automation to enhance efficiency, customer service, and revenue management.
Billing as a Service consists of two primary components: Billing SaaS and Order Orchestration & Workflow. These tools automate business processing, enabling seamless billing, provisioning, and service activation.
Billing SaaS is a billing and provisioning software that provides a fully hosted solution for automated business processing, covering order entry, workflow management, rating, invoicing, and customer relationship management.
The key benefits include mediation and rating for any metered usage, configuration and billing for any service offering, a dedicated mobile app for e-Billing presentment, and fully integrated managed taxation for all services and jurisdictions.
Billing SaaS offers Configure Price Quote (CPQ), Order Orchestration, Service Fulfillment, Billing, Invoice & Finance Management, and Native CRM Support.
Order Orchestration & Workflow is a business process automation component that enables companies to define, manage, and automate provisioning and service fulfillment processes. It ensures that orders are processed without delays, enhancing operational efficiency.
The key benefits include no more lost orders or delayed customer responses, processing ancillary services from one application, managing exceptions and escalations, and flexible APIs for native integration with industry leading CSPs.
- Eliminates lost orders and delayed responses
- Manages billing and provisioning software within a single application
- Automates exception handling and escalations
- Supports order orchestration with flexible APIs for native integration with leading CSPs
The main features include Real-Time Ordering, Comprehensive Set of APIs, Automate Processes, Automated Provisioning, and System Notifications.
By streamlining billing management and order orchestration, the platform allows CSPs to improve service delivery, reduce billing errors, and enhance customer satisfaction with real-time notifications and automated workflows.
Yes, Billing as a Service offers native CRM support, including out-of-the-box integration with your current setup, enabling seamless synchronization of customer data and service management.
Yes, the platform supports a wide range of service offerings, including telecom, OTT, IoT, and utility billing models, leveraging automated billing software and dynamic rating capabilities.
Yes, the solution includes a mobile app for digital invoicing, allowing customers to view and pay their bills securely from any device.
The platform offers fully integrated managed taxation for all services and jurisdictions, streamlining tax calculations and compliance.
Yes, order orchestration automates service provisioning, activation, and deactivation, reducing manual workload and improving service efficiency.
Yes, it supports internal and external notifications via email and SMS, ensuring timely updates on billing, service activation, and order status.
Device Management
Device Management refers to the process of monitoring, maintaining, and updating network devices such as routers, switches, and gateways. It includes Mobile Device Management (MDM) solutions for enterprises handling BYOD (Bring Your Own Device) policies and security concerns.
Enghouse Networks’ Device Management solution is a comprehensive Endpoint Management System that enables Communication Service Providers (CSPs) to efficiently manage mobile and network devices, ensuring seamless provisioning, security, and lifecycle management.
The benefits of Enghouse Networks’ Device Management solution include reduced downtime, improved network performance, increased customer satisfaction, and enhanced device management capabilities.
Enghouse Networks’ Device Management offering includes Device Management System (DMS), Automated APN Setup, and Device Guides.
Device Guides is a cloud-based support knowledge base that provides self-care, customer care, retail, and mobile app support. It helps CSPs reduce support costs and improve efficiency in managing mobile devices enterprise-wide.
DMS (Device Management System) is an advanced Mobile Device Management (MDM) platform that enables CSPs to automatically detect, configure, and monitor devices while performing firmware upgrades and troubleshooting in real time.
Enghouse Networks’ Device Management solution provides Mobile Security Solutions to protect against unauthorized access, fraud, and data breaches. It ensures secure device configuration, proactive threat detection, and seamless integration with BYOD policies, allowing enterprises to enforce security protocols across all mobile endpoints.
The key features of Enghouse Networks’ Device Management solution include robust design, real-time device insight, multiple detection methods, comprehensive database, OTA settings library, automatic APN setup (Tweakker), and white-label customer care and self-care web interfaces.
- Reduces second-line escalations for the customer care center
- Provides one-click resolutions for common device issues
- Helps operators slash support costs with Mobile Device Management tools
- Increases revenue in BYOD environments by ensuring seamless mobile activation
- Reduces churn through better customer onboarding
- Boosts mobile data adoption with automated configurations
The key benefits of DMS include delivering the ultimate welcome experience via automatic service activation, driving effective customer engagement beyond connectivity, and eliminating fraud from the network by detecting and blocking cloned devices.
Enghouse Networks offers flexible deployment models, including cloud, hybrid, and on-premise solutions, ensuring compatibility with different enterprise environments.
The solution supports multiple engagement channels, including SMS, MMS, mobile apps, and social media, ensuring a seamless experience for customers.
The platform includes an Endpoint Management System with advanced analytics and reporting tools to monitor device performance, detect anomalies, and optimize network efficiency.
Yes, the solution is highly scalable and can be easily integrated into existing IT and telecom infrastructures, supporting CSPs in managing mobile devices enterprise-wide.
GIS
GIS Network Planning & Management is a geospatial network planning, design, and engineering platform that leverages GIS software and geospatial data solutions to optimize workflow, reduce errors, and enhance productivity in telecommunication network management. It integrates fiber management systems, cable management tracker inventory software, and network inventory management to support seamless operations.
This platform supports various industries, including telecommunications, utility telecoms, cable TV companies, and engineering design consultants. It aids in network management solutions and fiber network planning for both urban and rural markets.
GIS Network Planning & Management is built on advanced geospatial software solutions, including Esri’s ArcGIS maps. It supports the entire Esri technology stack, including ArcGIS Desktop and ArcGIS Enterprise (server, web, and mobile), to ensure robust geospatial analysis and data visualization.
The platform provides tools for fiber network design and planning, including fiber mapping software, fiber network management software, and GIS mapping services. These solutions enable efficient planning, engineering, and operation of fiber networks, supporting 4G, LTE-A, and 5G technologies.
Key features include fiber design, network inventory management software, GIS planning, geospatial web integration, telecommunication network management, and provisioning API. These tools streamline network planning and design while supporting fiber network rollout.
Coverage Portals are customizable web networks that enable customers to check network coverage and status at any location. They provide real-time updates and support network building consulting, enhancing transparency and customer trust.
The Engineering & Analytics solution empowers operation teams with geospatial analysis and visualization. It offers powerful network impact calculations, fiber network planning, transmission network analysis, and IoT-centric monitoring through mobile GIS capabilities.
Customer Care utilizes high-resolution, color-coded GIS maps and geospatial data solutions to translate complex network information into actionable insights. It seamlessly integrates with network inventory management software and increases first-time resolution for network-related inquiries.
CET consolidates network complaint handling through multi-domain correlation and fiber network design software. It enables users to gain instant insights into network situations at various locations and times, improving service quality and operational efficiency.
GIS Network Planning & Management integrates with other Enghouse OSS solutions, including Workflow & Business Process Management (BPM), Service Assurance, and network inventory management. These integrations ensure cohesive telecommunication network management.
The platform enhances fiber-to-the-home (FTTH) and fiber-to-the-node (FTTN) services by leveraging fiber network design and fiber mapping software. This ensures efficient fiber network management for operators, driving market growth.
Coverage Portals support flexible mapping frameworks, including Google Maps, ArcGIS maps, and other geospatial web services. These tools enable comprehensive network visualization and planning.
Yes, the platform provides sophisticated 5G to 4G anchor cell relationship mapping using advanced GIS software. This enables clear visibility of NSA coverage areas and enhances network planning and design.
GIS plays a critical role by providing geospatial insights, mobile GIS tools, and fiber management software to streamline workflow, improve productivity, and reduce errors in network operations.
It offers comprehensive fiber network planning and design solutions, including cable management tracker inventory software, fiber mapping software, and GIS planning tools, to optimize fiber rollout for 4G, LTE-A, and 5G networks.
Industries such as Incumbent Local Exchange Carriers (ILEC), Competitive Local Exchange Carriers (CLEC), municipal telecoms, and utility telecoms can benefit from GIS Network Planning & Management’s geospatial software solutions.
Coverage Portals enable customers to check network coverage, fiber network planning progress, and service offerings using intuitive geospatial web interfaces. This transparency builds customer trust and engagement.
The Engineering & Analytics solution provides powerful tools like geospatial analysis, fiber design, and network proximity analysis to support customer-centric decisions and efficient operations.
By integrating GIS mapping services and network inventory management software, the Customer Care solution improves the handling of network inquiries and boosts first-time resolution rates.
CET manages network complaints with fiber mapping software and geospatial insights, enabling quick and efficient resolution of complex multi-domain network issues.
The platform’s fiber network design tools support the planning, engineering, and operation of FTTx networks, ensuring seamless deployment and management.
Yes, using advanced GIS equipment and geospatial analysis, the platform offers sophisticated 5G NSA coverage visualization for efficient network planning.
The platform seamlessly integrates with Enghouse OSS solutions like Workflow Management, network inventory management, and Service Assurance, ensuring comprehensive telecommunication network management.
MVNO
A Mobile Virtual Network Operator (MVNO) is a virtual mobile network provider that offers wireless communication services without owning the physical infrastructure. MVNOs lease network capacity from Mobile Network Operators (MNOs) to deliver services to customers. Popular MVNO solutions include call completion, digital BSS platforms, and white-label offerings for customized branding.
- MNO (Mobile Network Operator): Owns and operates the physical network infrastructure.
- MVNO: Leases network capacity from MNOs to provide services without owning infrastructure.
- MVNE (Mobile Virtual Network Enabler): Provides back-end solutions like billing and digital BSS to support MVNOs.
- MNE (Mobile Network Enabler): Similar to MVNE but focused on enabling virtual service providers with additional technical support.
5G offers ultra-low latency, faster data speeds, and support for massive IoT device connectivity. MVNO providers can use 5G technology to enhance digital BSS services, call completion capabilities, and customer engagement.
MVNOs can collaborate with virtual mobile service providers and content creators to deliver enhanced experiences like augmented reality (AR) statistics, live replays, and 5G-powered streaming. These features drive customer satisfaction and retention.
5G’s ability to support a vast number of IoT devices with low latency enables applications in smart cities, agriculture, and healthcare. MVNO solutions can integrate IoT services with their digital BSS and virtual network platforms.
With 5G’s high-speed connectivity and low latency, MVNOs can provide seamless experiences for online gaming, AR, and VR applications. SBC telecom solutions can further optimize these services by ensuring secure and reliable connections.
5G-powered MVNO platforms can enhance travel and tourism by enabling interactive AR/VR experiences, mobile virtual network solutions, and IoT-based travel services. This offers a new dimension of engagement for travelers.
Fixed Wireless Access (FWA) is a wireless internet solution using radio signals instead of cables. MVNO providers can incorporate FWA into their services to bridge connectivity gaps in urban and rural areas.
By providing affordable and reliable last-mile connectivity, FWA solutions offered by MVNOs help address connectivity challenges for underserved communities, ensuring digital inclusion.
Industries like automotive, agriculture, healthcare, and home security can benefit from IoT services powered by 5G. MVNO providers can deliver these solutions through digital BSS platforms and virtual mobile networks.
Enhanced Mobile Broadband (eMBB) is a 5G use case that focuses on providing higher data speeds and improved user experiences for mobile devices. MVNO solutions can leverage eMBB to offer premium streaming and communication services.
MVNOs typically lease network capacity from MNO telecom providers. However, they can utilize MVNE or MNE platforms to offer tailored 5G services without investing in physical infrastructure.
5G significantly enhances AR/VR experiences with ultra-low latency and high-speed connectivity. MVNO providers can integrate these services into their platforms to deliver immersive experiences.
Potential revenue streams include specialized IoT services, AR/VR content, gaming subscriptions, and Fixed Wireless Access. MVNO white-label solutions and advanced call completion features further enhance monetization.
To remain competitive, MVNOs must adopt innovative strategies, such as integrating SBC communications, collaborating with MVNE platforms, and offering exceptional digital BSS services to their customers.
SBC communications ensure secure and efficient signaling between MVNO and MNO networks. They are essential for optimizing call completion, reducing fraud, and enhancing the overall reliability of virtual mobile networks.
Network Resources Management
Network Resource Management (NRM) is a suite of tools and services designed to help service providers manage and optimize their telecom network infrastructure. It includes network inventory software, network configuration management tools, and network planning software to ensure efficient operations and resource utilization.
The main products under NRM are network inventory management systems and GIS-based network planning tools. These solutions enable telecom inventory management, network capacity planning, and lifecycle management of network resources.
Network Inventory Management provides a centralized view of all telecom infrastructure, utilizing network inventory management software. It helps automate resource planning, track assets, and manage the lifecycle of network resources to enhance operational efficiency.
GIS Network Planning & Management uses geospatial data and fiber management software to plan and design fiber networks. It incorporates network planning tools for optimized deployment of 4G, LTE-A, and 5G infrastructure.
Network Inventory Management enables the seamless transition to next-generation networks by integrating OSS systems in telecom. It supports SDN/NFV technologies, network optimization software, and telecom inventory management systems to streamline operations.
Key features include resource planning and readiness, reconciliation, site management, and integration with network configuration management software. The suite also supports multi-vendor, multi-technology, and multi-domain environments.
Network reconciliation ensures accurate and up-to-date inventory data using auto-discovery features. It aligns physical and virtual network elements, leveraging network inventory tools and configuration management systems.
The platform provides geospatial insights through GIS planning and network optimization tools. It minimizes operational inefficiencies, enhances decision support, and simplifies deployment through scalable telecom inventory management software.
The platform is built on Esri’s ArcGIS maps, supporting geospatial analysis and GIS mapping services. It integrates seamlessly with ArcGIS Desktop, Enterprise, and mobile GIS tools.
Industries such as telecommunications, utility telecoms, and cable TV companies benefit from the GIS Management Platform. It supports network inventory management applications and fiber network planning for various micro-verticals.
The platform provides tools for fiber network design, signal link budget validation, network proximity analysis, and distance-to-source calculations, ensuring robust network planning and optimization.
Yes, the platform is fully web and mobile-enabled, offering network inventory applications and geospatial solutions for real-time access to data.
Yes, the platform integrates with Workflow & Business Process Management (BPM), Service Assurance, and other OSS systems to provide a comprehensive network resource management solution.
Enghouse offers consulting, deployment, training, GIS data entry, and custom report creation services. These support efficient use of the GIS platform for network inventory and planning.
The platform aids in rapid fault isolation, field measurement analysis, and efficient visualization of network issues. Tools like network optimization software and configuration management enhance response times and reduce downtime.
Esri Geospatial Enabled Mapping provides contextual visualization for network inventory management, enabling better collaboration and decision-making through maps, apps, and reports.
By using network inventory management tools and telecom inventory systems, the platform enhances visibility of network assets, streamlines asset tracking, and accelerates fault resolution processes.
Yes, it supports FTTx services, including fiber-to-the-home (FTTH) and fiber-to-the-node (FTTN). The platform’s fiber management software facilitates efficient planning and deployment of these services.
The platform provides comprehensive tools for managing assets such as easements, rights of way, and leases. It also generates ownership, life expectancy, and asset valuation reports to support thorough documentation and decision-making.
The platform provides comprehensive tools for managing assets such as easements, rights of ways, and leases, as well as generating ownership, life-expectancy, and asset valuation reports. This comprehensive approach to asset management ensures thorough network asset documentation and improved decision support.
Network Testing
Network Testing involves using Network Analysis Tools and Network Diagnostics to identify, troubleshoot, and optimize network performance. It ensures service reliability, reduces downtime, and improves customer experience.
Enghouse Networks provides comprehensive Network Performance Monitoring and Network Performance Optimization tools. These solutions help detect faults, enhance network efficiency, and ensure seamless connectivity across telecom networks.
Network Performance Monitoring continuously tracks network metrics, such as latency, packet loss, and bandwidth utilization. By leveraging real-time analytics, service providers can detect and resolve issues before they impact customers.
Network Diagnostics tools analyze network traffic, detect anomalies, and provide actionable insights. They assist in troubleshooting network congestion, improving service quality, and optimizing performance.
Network Performance Optimization uses real-time monitoring data and predictive analytics to improve efficiency. By analyzing network behavior, telecom operators can proactively adjust resources to maintain optimal performance.
- Ensuring seamless 5G and fiber network deployment
- Troubleshooting connectivity issues with Network Analysis Tools
- Enhancing Network Performance Management through real-time monitoring
- Identifying security vulnerabilities and mitigating threats
Yes, Enghouse Networks’ Network Performance Management solutions include automation tools that perform continuous monitoring, real-time diagnostics, and proactive issue resolution.
Network Analysis Tools provide in-depth insights into traffic flow, congestion points, and performance bottlenecks. This enables operators to make data-driven decisions for network expansion and optimization.
Yes, Enghouse Networks’ Network Performance Monitoring solutions integrate seamlessly with OSS/BSS platforms, Service Assurance systems, and network automation tools, ensuring a unified approach to network management.
Online Business Portal
The Online Business Portal is a centralized platform designed for telecom operators and enterprises to streamline financial operations, manage customer interactions, and oversee billing processes efficiently. It integrates Telecom Expense Management Solutions, Digital Invoice processing, and Incident Management tools to enhance operational efficiency.
Telecom Expense Management (TEM) refers to the process of monitoring, analyzing, and optimizing telecom-related expenses for enterprises. It includes Telecom Expense Audit, cost allocation, and real-time insights into billing and usage trends to prevent overspending.
The Online Business Portal offers advanced Telecom Expense Management Solutions that automate invoice reconciliation, cost tracking, and usage analysis. These tools help organizations optimize telecom expenses, reduce operational costs, and ensure accurate billing.
A Digital Invoice streamlines financial transactions by eliminating paper-based processes, ensuring real-time access to billing details, and enhancing transparency. It improves efficiency in Telecom Expense Audit and provides automated payment tracking.
OBP integrates Incident Management features that enable telecom operators to track, resolve, and document network issues efficiently. Automated alerts and ticketing systems help reduce downtime and improve service response times.
OBP facilitates Telecom Expense Audit by offering real-time expense tracking, invoice verification, and automated reporting. This ensures compliance with financial regulations and prevents unnecessary expenditures.
Yes, the Online Business Portal seamlessly integrates with CRM, ERP, and Telecom Expense Management Solutions, ensuring a unified platform for billing, expense tracking, and customer management.
OBP provides in-depth financial analytics and automated reporting tools that help businesses monitor spending, optimize telecom services, and identify cost-saving opportunities in Telecom Expense Management.
OBP ensures secure transactions by implementing encryption, multi-factor authentication, and fraud detection mechanisms, protecting sensitive telecom expense data and Digital Invoice records.
By leveraging Telecom Expense Management Solutions, OBP enables businesses to automate invoice processing, enforce spending policies, and conduct detailed Telecom Expense Audits to ensure financial accuracy and cost efficiency.
Operator TV
Operator TV is a comprehensive TV platform designed for network operators to offer personalized and fully managed IPTV streaming and OTT TV services. It serves as a cloud-based TV solution, integrating features like ad insertion, advanced advertising, and secure streaming, catering to both IPTV and OTT live streaming needs.
Operator TV empowers network operators to provide feature-rich IPTV streaming services bundled with broadband, targeting cord cutters who prefer cloud-based streaming and OTT TV platforms. By offering advanced video monetization platforms and customizable IPTV TV apps, operators can attract and retain these customers.
Operator TV supports flexible deployment options, including cloud television with CDN solutions and cloud-based video streaming. Operators can choose to use their own data-plane or a hosted data-plane, making it suitable for IPTV providers of any size.
Operator TV’s cloud-based architecture, leveraging advanced CDN software, enables seamless scalability for IPTV systems. Its multi-tenant TV platform allows operators to share infrastructure costs while effortlessly expanding their IPTV video-on-demand and OTT management capabilities.
Yes, Operator TV offers custom branding options, enabling IPTV providers to deliver tailored video streaming solutions and align the TV platform with their target segments, enhancing brand recognition and customer satisfaction.
Operator TV includes advanced features such as voice search and Google Assistant integration, providing a seamless experience for users accessing live streaming sports, video-on-demand, or other OTT TV services.
The whitelabel TVaaS (TV as a Service) solution allows operators to quickly launch their own branded IPTV streaming services. This cloud-based streaming model minimizes upfront investments while leveraging ad injection and advanced ad management platforms to enhance revenue.
Operator TV provides flexibility in consumer viewing options, supporting IPTV streaming services across multiple devices, including mobile apps, media players, and STBs. This ensures operators can meet diverse customer demands.
With a skilled deployment team, operators can launch a fully functional IPTV system or OTT TV service in as little as 90 days. The platform’s cloud TV model accelerates time-to-market for video streaming solutions.
Operator TV’s advanced analytics provide actionable insights into viewer interactions, enabling operators to optimize their IPTV streaming services and ad management strategies while enhancing customer experiences.
Operator TV employs a “pay-as-you-grow” model with cloud-based video streaming, reducing financial risk and operational burden. This platform focuses on monetization platforms and ad insertion strategies, allowing operators to concentrate on core business growth.
Yes, Operator TV caters to both residential and commercial markets, offering IPTV solutions and OTT management features that adapt to diverse customer needs, including live streaming sports and bulk TV services.
Operator TV leverages its advanced advertising capabilities, ad management platforms, and analytics to promote and upsell IPTV streaming services without relying on external advertising platforms like Google Ads.
Yes, Operator TV’s flexible architecture integrates seamlessly with various CDN solutions and cloud CDN providers, ensuring reliable delivery of video streaming services for end-users.
Operator TV offers 24/7 management and support, ensuring smooth operations for IPTV systems and OTT TV services. Its dedicated team assists with deployment, maintenance, and optimization of IPTV streaming services to enhance customer satisfaction.
Operator TV integrates advanced ad insertion and ad management platforms to monetize live streaming sports efficiently. Its secure streaming and scalable cloud TV architecture ensure a high-quality experience for end-users.
Operator TV provides video monetization platforms for OTT distributors, offering secure ad injection, advanced advertising, and robust cloud-based streaming solutions to maximize revenue opportunities.
Service Assurance
Service Assurance is a suite of solutions designed to manage critical telecom services in real-time. It includes tools for performance monitoring, fault management, and service quality management to ensure reliable operations and high customer satisfaction.
Key benefits include improved network performance monitoring, SLA management software integration, fault detection and resolution, and enhanced customer experience management for telecom networks. These solutions ensure optimal service delivery and compliance with network SLAs.
Fault Management enables real-time identification and resolution of network issues. It integrates advanced network fault management and performance monitoring tools to minimize disruptions and improve service quality.
Trouble Ticketing Management provides automated workflows for issue resolution, from fault detection to service restoration. It coordinates responses between the Network Operations Center (NOC) and field teams, ensuring efficient fault management and SLA monitoring.
Performance Management collects and analyzes key performance indicators (KPIs) using network performance monitoring software. It provides predictive analytics and real-time insights, enabling proactive network optimization and service quality management.
Topology-Based Correlation analyzes network topology to identify root causes of issues and their impact on services. This approach improves network assurance by providing actionable insights for service level agreement monitoring and optimization.
Yes, these solutions are vendor-agnostic and technology-neutral, enabling seamless integration with existing network infrastructure, including 5G service assurance and OSS systems in telecom.
Service Assurance solutions support hybrid networks, including legacy, next-generation, and digital transformation elements such as SDN/NFV and IoT. These tools are designed to address the complexities of modern telecom infrastructure.
The solutions are highly scalable, accommodating unlimited devices and expanding with network growth. They include SLA management tools and network performance optimization features to ensure reliable operations at any scale.
By proactively identifying and addressing network issues, Service Assurance ensures high-quality service delivery. Enhanced network performance monitoring and SLA compliance improve customer experience management in telecom.
Yes, these solutions provide continuous SLA monitoring and reporting, helping operators meet SLA requirements and deliver consistent service quality.
AI-based predictive trend analysis identifies patterns in network performance and predicts future issues. This enables proactive fault management and enhances network assurance.
Topology-Based Correlation integrates with network inventory management systems to provide dynamic topology models, improving fault detection and service impact analysis.
Yes, Performance Management tools allow operators to define and track custom KPIs, enabling tailored monitoring and reporting for specific network requirements.
Enghouse Networks offers technical support, software updates, and training for Service Assurance solutions. This ensures smooth implementation, integration, and operation of performance monitoring and network optimization tools.
SLA management software ensures compliance with service level agreements by monitoring network performance, identifying potential breaches, and providing actionable insights to maintain service quality.
Network Assurance integrates fault management, performance monitoring, and SLA compliance to provide a comprehensive approach to service quality management. It ensures consistent and reliable telecom services.
Session Border Controller
A Session Border Controller (SBC) is a network element that provides secure and efficient communication between different networks. It ensures signaling and media control while supporting protocols like WebRTC and Diameter Protocol for seamless connectivity and security.
An SBC ensures secure VoIP and multimedia communication by performing functions like topology hiding, traffic encryption, media transcoding, and SIP call routing. It also supports STIR/SHAKEN protocols to prevent caller ID spoofing and enhances caller authentication.
SBC solutions enable WebRTC control by managing secure signaling and media streams for real-time communications. They provide WebRTC check tools and support for STIR/SHAKEN protocols to ensure secure and reliable WebRTC-based communications.
SBC solutions can be deployed in various environments, including on-premises, cloud SBC architectures, and hybrid models. They support platforms like Windows SBC, open-source SBCs, and enterprise session border controllers for scalable and flexible deployments.
The Diameter Protocol supports advanced signaling capabilities for session management and security. SBCs use this protocol to ensure compatibility with next-generation telecom services like VoIP, SIP SBC, and 5G communication networks.
SBCs mitigate SS7 vulnerabilities by using secure signaling, encryption protocols, and advanced firewall features. They also support fraud detection, spam prevention, and secure routing to protect telecom networks from attacks.
Yes, SBC solutions support direct routing for Microsoft Teams. They enable secure and seamless connectivity between Teams and external networks, providing features like SIP call routing and enterprise-grade security.
SBC communications optimize VoIP by providing secure SIP signaling, robust traffic management, and quality assurance. They also enable media transcoding and secure interconnectivity between VoIP and legacy networks.
SBCs integrate STIR/SHAKEN frameworks to authenticate caller identities and prevent robocalls. This ensures compliance with regulatory standards and improves overall trust in telecom communications.
Enterprise SBC solutions include advanced routing, real-time analytics, caller authentication, fraud prevention, and seamless integration with enterprise communication platforms like Microsoft Operator Connect and direct routing SBCs.
SBCs streamline communication border design by managing signaling, media, and policy enforcement between networks. They ensure reliable and efficient interconnectivity with features like adaptive traffic prioritization and SIP normalization.
SBCs enhance VoIP security by encrypting SIP signaling, detecting and mitigating spam, and providing robust traffic management. Features like rogue RTP detection and traffic shaping ensure secure and optimized VoIP communication.
An SBC server acts as a central hub for managing session control, signaling, and media processing. It integrates with SIP SBC devices and enterprise communication platforms to provide seamless and secure communication.
Cloud SBC solutions offer scalability, flexibility, and cost efficiency. They support seamless integration with telecom and enterprise networks, ensuring secure signaling and media processing in virtualized environments.
SBCs use advanced protocols like STIR/SHAKEN and secure SIP signaling to authenticate callers and prevent identity spoofing. This improves trust and compliance in telecom communications.
SBC vendors offer a wide range of solutions, including VoIP SBCs, SIP SBC devices, and cloud-based SBC services. These solutions cater to diverse telecom and enterprise needs, ensuring secure and reliable communication.
SBCs enable gateway distribution tracking by monitoring and managing signaling and media flows across network gateways. This ensures optimal resource utilization and efficient traffic routing.
SBC comparison helps enterprises select the best session border controller based on factors like scalability, security features, deployment options, and compatibility with existing network infrastructure.
In the 5G era, SBC telecommunications provide advanced signaling, secure media interworking, and support for next-generation applications. They ensure seamless integration of VoIP, SIP, and WebRTC in 5G networks, enhancing service quality and reliability.
Site Management
Site Management is the process of overseeing, maintaining, and optimizing telecom sites, ensuring seamless operations and minimizing downtime. It includes Remote Site Management, Network Inventory Management, and Site Asset Management to enhance operational efficiency.
Telecom Site Management refers to the management of infrastructure assets, such as cell towers, fiber nodes, and data centers. It ensures proper maintenance, real-time monitoring, and security compliance across multiple locations.
Site Management Software helps telecom providers streamline operations by:
- Centralizing Network Inventory Management
- Enabling Remote Site Management for monitoring and troubleshooting
- Enhancing Network Assets Management with real-time tracking
- Improving energy efficiency and resource allocation
Remote Site Management allows telecom operators to monitor, troubleshoot, and maintain sites without physical intervention. It reduces operational costs, minimizes site visits, and improves response times for maintenance and repairs.
Site Asset Management ensures that all infrastructure components, from power units to network hardware, are properly inventoried, maintained, and optimized. This reduces downtime and enhances network performance.
Network Inventory Management provides a centralized view of all site assets, tracking their status, performance, and maintenance history. It integrates with Site Management Software to automate asset tracking and lifecycle management.
Yes, Site Management Software can integrate with Telecom Site Management platforms, OSS/BSS systems, and Network Inventory Management solutions for a seamless, data-driven approach to infrastructure management.
By integrating power monitoring, remote diagnostics, and predictive maintenance, Site Management Software helps telecom providers reduce energy consumption and minimize environmental impact.
Network Assets Management provides insights into existing site performance and utilization, enabling telecom operators to make data-driven decisions for network expansion and resource allocation.
Site Management Software includes security protocols such as real-time surveillance, intrusion detection, and automated alerts for unauthorized access. These features help safeguard critical network infrastructure.
Value-Added Services
Value-Added Services (VAS) are supplementary services provided by mobile network operators to enhance their core offerings, such as voice and data. These include SMS gateways, multimedia messaging services (MMS), USSD gateways, and integrated messaging solutions. VAS plays a key role in customer engagement solutions by delivering tailored experiences and driving revenue growth.
Mobile operators benefit from VAS by differentiating their services in a competitive market. Services like SMS firewalls, fraud management systems, and enterprise messaging solutions help improve customer satisfaction and retention while generating new revenue streams.
Common VAS applications include SMS gateways, Multimedia Messaging Service Centers (MMSC), USSD gateways, cloud-based MMS, text message APIs, and fraud shield systems. These applications enhance messaging services and ensure secure, reliable communication for customers.
VAS applications integrate seamlessly with existing mobile networks using Diameter Routing Agents (DRA), DSC controllers, and unified security signaling protocols. This ensures robust interoperability and efficient service delivery.
An SMSC (Short Message Service Center) is responsible for storing, forwarding, and delivering SMS messages. Advanced SMSCs, integrated with SMS firewalls and spam filtering, ensure secure and efficient text messaging services.
The Multimedia Messaging Service Center (MMSC) processes, stores, and delivers rich media content such as images, videos, and audio. Cloud MMS solutions further enhance scalability and ensure seamless delivery of multimedia content.
SMSF (Short Message Service Function) is a network element in 5G networks that supports SMS delivery. It integrates with 5G UDR (Unified Data Repository) for efficient storage and routing of SMS services across advanced network infrastructures.
VAS generates revenue through premium services, fraud shield systems, targeted advertising, and innovative offerings like mobile VAS services. Enterprise messaging solutions and integrated messaging platforms further create monetization opportunities for operators.
VAS enhances customer experience by offering tailored services such as secure SMS gateways, spam protection through RCS spam filters, and fraud management systems. These solutions help improve customer trust and loyalty.
Virtualization and automation optimize resource allocation, reduce costs, and improve scalability. These technologies enable cloud-based MMS and enterprise messaging solutions, providing flexibility and efficiency for mobile operators.
VAS platforms facilitate IoT applications by providing messaging APIs, network signaling, and fraud management systems. This supports smart city initiatives, connected vehicles, and remote monitoring systems.
Operators face challenges such as ensuring interoperability with existing network elements, implementing SMS security protocols, and managing firewall spam. Efficient DRA configuration and fraud shield systems help address these issues.
VAS providers implement telecom firewalls, SMS firewalls, and security signaling to protect against fraud and spam. These solutions safeguard customer data and maintain network integrity.
VAS platforms like MMSC and cloud MMS support rich communication services by enabling media transcoding and delivery of multimedia content. RCS spam filters ensure secure and high-quality messaging experiences.
VAS platforms manage number portability through integration with DSC communications and network signaling systems. This ensures seamless call and message routing even when subscribers switch operators.
