Effectively Detect and Combat Fraud

Telecom fraud attacks can be aimed both towards networks and subscribers with a negative impact on Service Providers as well as their partners’ quality of service, revenue and credibility. 

Enghouse offers a turn-key solution that automatically captures, correlates and analyzes data to uncover fraudulent patterns and behaviours. Alarms are triggered upon which further investigation and preventive actions can be initiated. ​

  • Advanced and highly configurable rules-based fraud detection ​
  • Automation and real-time handling to minimize and prevent fraud impact​
  • Effective use of AI and machine learning for improved detection speed and precision levels ​

Key Benefits

Reduce fraud handling times
Cost effective central fraud strategy across the organization
Continuously keep up with new and evolved fraud​
Detect both call related and non-call related fraud​

Key Features

  • Flexible Alarm Configuration

    Define detection points and thresholds for practically any type of fraud. 

  • Comprehensive Investigation Tools

    Cutting down fraud resolution times by providing context, visualization and information drill-down. 

  • Automation

    Automatically initiated actions to optimize the workflow, minimize false positives and immediately block fraudulent calls.

  • Real-Time Call Handling

    Block or re-route calls through network signalling before being connected to stop fraud attempts becoming fraud attacks.

  • IoT Framework

    Support of hierarchical data classification structures to identify M2M fraud.

  • User Friendly

    Intuitive to use and configurable to different needs.

Learn more about Enghouse’s Fraud Management Solution