Call Completion
Ensure Every Call Connects and Maximise your Network’s Potential
Capture missed call opportunities and convert them into successful connections, boosting both customer satisfaction and revenue. With Call Completion solutions, no call goes unnoticed, ensuring that communication is always available, whether through voicemail, missed call alerts, or innovative call-back services.
Voicemail: Never Miss a Call
Voicemail ensures that no call is left unanswered, providing subscribers with the ability to retrieve messages at their convenience. As one of the most trusted call completion services, it drives call-back attempts and keeps communication flowing even when the caller can’t be reached, boosting network airtime and revenue.
Visual Voicemail Gateway
Take voicemail into the smartphone era with the Visual Voicemail Gateway, allowing subscribers to interact with their voicemail through a sleek, app-based interface. Visual Voicemail lets users browse, prioritise, and manage messages visually, increasing voicemail engagement and enhancing the overall user experience.
Missed Call Notification: Stay Connected, Even When Unavailable
Missed Call Notification ensures subscribers are informed of calls they couldn’t answer. Whether the phone is switched off or out of coverage, an SMS notification prompts users to return the call, generating additional revenue and ensuring no communication is lost.
“The missed call alert system offers a seamless way for users to stay informed about missed calls, improving connectivity and boosting customer loyalty.”
Kristoffer John Ko Salvador,
VAS Senior Engineer, OOREDOO Kuwait
Collect Call: Keeping Conversations Going
Enable calls even when the caller is out of credit. Collect Call allows the recipient to accept the charges, ensuring conversations continue uninterrupted. It’s a simple yet effective way to boost call completion rates and ensure every call can go through.
Beep Call: Turn Missed Attempts into Revenue
When subscribers can’t complete a call due to insufficient balance, Beep Call notifies the called party, prompting them to call back. This service recovers missed call opportunities, converting them into revenue-generating connections.
