How SBCs Improve Telecom Margins

Session Border Controllers (SBCs) often fly under the radar because their value is tied to their function to control calls coming in and out of the network. But SBCs also have an understated role in improving telecom margins. Here are the top ways that SBCs improve margins:

1. SBCs for optimizing cost and quality routing

When integrated with least-cost routing (LCR) systems, SBCs can optimize both cost and quality in routing decisions. This integration enables intelligent routing of traffic based on the most cost-effective paths while ensuring high service quality. By doing so, telecom operators benefit from enhanced operational efficiency and significant cost savings.

2. SBCs for supporting high-quality services

SBCs enable telecom providers to deliver high-quality services while reducing costs by incorporating additional features and services, such as STIR/SHAKEN, LNP/MNP, and others, directly into the SBC platform.

3. SBCs for fraud and security protection

SBCs also provide protection against VoIP fraud, denial-of-service attacks, and rogue RTP streams, preventing costly disruptions and revenue leakage. In a competitive market, avoiding downtime and ensuring stable service delivery are critical. SBCs safeguard these elements, ultimately helping telecom operators boost margins by securing their networks and keeping operational expenses in check.

When it comes to SBCs, businesses now have the flexibility to choose between Capex and Opex offerings to suit their financial strategies. For those looking to make a long-term investment, Capex options allow companies to own the SBC software, offering full control and potential cost savings over time. On the other hand, Opex models provide a subscription-based approach, allowing businesses to reduce upfront costs and scale services on demand while simplifying budgeting and cash flow management. This versatility in SBC deployment ensures that companies can tailor their investments to meet both their operational needs and financial goals.

SBC’s role in improving telecom margins may not be the first value proposition that comes to mind. Still, the argument for SBCs comes to light when we examine their role in optimizing IP-based communications, efficiently managing bandwidth, enforcing policies, and ensuring seamless interoperability between networks.  And, with compelling software licensing models, their support for dynamic CPU load balancing, automated operations, and business improvement through real-time analytics, the value of SBCs becomes indisputable.

Enghouse Networks’ Dialogic SBC offers communications service providers the ultimate in performance, flexibility, security and scalability. Enghouse’s cloud-native Session Border Controllers enable security and interoperability between IP communications networks and are a critical element in enabling the services and applications of the future. To learn more about the Dialogic SBC and its comprehensive suite of features, services and flexible Capex and Opex options, contact us to set up a demo.