Webinar description
Simplify information accessibility and sharing at the point of service to reduce network downtime, escalations, and number of calls to your technical support center.
Your technicians might spend hours in finding key reports and data that would help them perform the task at hand. This can be tedious, time consuming, and translate into great operational costs. How can you turn things around for your business and field service teams?
By going mobile. Fiber planning and design is being used effectively and validated accurately in the field. Field technicians are using smart devices with apps to not only view the fiber plant, but more accurately document the fiber with GIS data, photos and redlines.
Presenter
Tom Carroll
Director, Solution Engineering
Tom Carroll has a BS degree in Electrical Engineering and has worked in information technology for 27 years. He specializes in presales for Telecommunications, Service Assurance and Information Security systems,. He has worked at Enghouse since 2016 as the Director of Solutions Engineering for the Americas.
