Webinar description
Timely and accurate billing, centralized reporting, and automated operational processes are mission-critical for any successful business. But all too often, years of growth and diversification lead to back office systems and processes that simply don’t work well together; negatively affecting revenue, hindering executive decision-making, and even leading to an inability to bill for new products and services.
Learn how Uniti Fiber overcame this challenge by partnering with Enghouse Networks, and how consolidating multiple billing solutions into one single cloud-based system streamlines billing operations and enables valuable executive dashboards and Salesforce integration.
In this webinar, Enghouse’s experts, along with Greg Tapscott, Director of Revenue Assurance at Uniti Fiber, will walk us through their journey – from billing fragmentation to billing convergence – and how it has shortened the time to revenue generation, monitoring, and assurance – and cleared a path for future business growth.
Presenter
Tom Carroll
Director Solution Engineering, Enghouse Networks
Tom Carroll has a BS degree in Electrical Engineering and has worked in information technology for 27 years. He specializes in presales for Telecommunications, Service Assurance and Information Security systems,. He has worked at Enghouse since 2016 as the Director of Solutions Engineering for the Americas.
John Stravinski
Manager Client Operations, Enghouse Networks
John Stravinski has a BA degree in Economics and has worked in telecommunications for 18 years. He specializes in Telecom Billing, Business Process Improvement, and BSS/OSS Solution architecture. He has worked at Enghouse since 2012 as the Director of Client Operations focusing on the Billing SaaS offering.
Greg Tapscott
Director of Revenue Assurance, Uniti Fiber
Greg Tapscott is Director of Revenue Assurance for Uniti Fiber, a leading provider of infrastructure solutions for telecommunications carriers and enterprises. Previously, Tapscott served as Controller and Chief Accounting Officer for Southern Light until its acquisition by Uniti in 2017. He also has prior experience at Compass Bank and Ernst & Young. Tapscott holds a Bachelor of Science degree in Accounting from Birmingham-Southern College.
