Real-Time Monitoring with AI-Enabled Command and Control
In this exclusive webinar hosted by the Utilities Technology Council (UTC), featuring experts sharing their insights from Enghouse Networks and Asentria, we explored how utility providers are leveraging real-time monitoring, automation, and AI to modernize telecom operations and build more resilient, autonomous networks.
From Outages to Automation – 5 Ways to Redefine Service Assurance.
Key Takeaways
- How to apply AI to detect faults and automate alarm response in real time
- Ways to centralize remote site monitoring and management
- How utilities are reducing operating costs while increasing visibility
- The role of service assurance in achieving autonomous operations
- Lessons from real-world deployments in the utility sector
Who Should Watch
- Telecom and IT leaders at utility companies
- Infrastructure and operations teams
- Network engineers and NOC managers
- Executives exploring modernization strategies
- Anyone working on broadband or smart grid expansion
Presenters
Tom Carroll - Director of Solutions Engineering, Enghouse Networks
Tom Carroll holds a BS in Electrical Engineering and has more than 27 years of experience in information technology. He specializes in telecommunications, broadband solutions, and service assurance, helping operators improve operational efficiency and deliver better customer experiences. Tom has been with Enghouse Networks since 2016 and serves as Director of Solutions Engineering for the Americas.
John Neely - Director of Business Development - Americas, Asentria
John Neely is a technology leader with a strong background in IT and network security. At Asentria, he helps telecom and critical infrastructure clients improve site visibility and performance. With expertise in IT and AI-based monitoring, he supports secure, automated, resilient operations.
