5G network technology will unlock a range of new commercial opportunities for mobile Communications Service Providers. Their move away from reliance on a pure connectivity offering is now beginning in earnest. However, though a potentially lucrative future beckons, the transition to delivering innovative services and enabling new ways of doing business is likely to be challenging. 5G isn’t simply “more of the same, but faster”. Its emerging Use Cases have fundamentally different characteristics from those of the traditional services they’re supplanting. This results in a problem: the legacy Business Support System CSPs rely on to monetise their offerings may no longer be fit for purpose.
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