SaaS Solution for Enhanced User Experience

Solution to Streamline Your APN Configuration Process

Transform your user experience with Tweakker, our SaaS solution dedicated to improving APN configuration, support, and population intelligence with predefined reports and dashboards. Specifically designed for CSPs, Tweakker is your answer to enhanced user experience and data connectivity, particularly for those requiring limited customized campaigns or workflows. It’s an ideal solution for MVNOs, MVNEs, service providers, and resellers, facilitating efficient APN configuration, standard reporting, and improved customer care, while providing access to comprehensive device guides. 

With Tweakker, you can smoothly activate mobile data for all MVNO customers throughout the entire customer life cycle. Leverage our market-leading device identification data and a complete library of certified over-the-air (OTA) settings to handle all handset setup scenarios. Our solution automatically triggers the appropriate, language specific MVNO configuration settings and supports all device configuration types, including OTA, non-OTA, and iOS.   

Device Management - Tweakker

Key Benefits

Generate immediate revenue uptake in a Bring Your Own Device (BYOD) environment
Reduce support costs and prevent customer churn
Enhance mobile data adoption by ensuring customers are always connected

Key Features

Device Management – Tweakker - Features

  • Comprehensive Database

    Benefit from our market-leading device identification, make, and model data. 

  • OTA Settings Library

    Access a complete library of certified OTA configuration settings for accurate setups. 

  • APN Setup

    Enjoy automatic, real-time APN setup via HTTP API or SIM applet integration for a seamless user experience.

  • iOS Auto-Configuration

    Simplify Apple iOS setup using XML configuration profiles.

  • Customer Care

    Customize your Customer Care and Self-Care interfaces with our white-label solutions.

  • Reports and Dashboards

    Take advantage of access to a set of predefined reports and dashboards giving access to the device population. 

  • Device Guides

    Step-by-step guides for setting up devices to ensure optimal usage and complete utilization of all features. The focus is to extend and make support efficient even for use-cases outside of your product offering (like helping customers to configure Gmail).  

Learn more about Tweakker