USSD Gateway: Interactive Services for GSM and 4G

USSD Gateway

Powering Customer Engagement with Real-Time, Interactive Services

Easily Monetise and Manage Your USSD Services While Reducing Costs

The Enghouse USSD Gateway is a proven solution that enables telecom operators to offer interactive, real-time services for customer self-care, mobile banking, and infotainment. It ensures seamless connectivity across GSM SS7 and 4G IMS networks, while providing flexible routing and compatibility with various IP-based protocols like SMPP and HTTP/XML.

Future-Proof & Scalable

Compliant with GSM Phase 1 & 2 USSD and extendable to Service Creation Environment (SCE), 4G access, and USSD broadcast.

Drives Service Uptake

Enhances adoption of new services, bundles, and call plans, ensuring continuous revenue growth.

Seamless Network Compatibility

Works across GSM SS7 and 4G IMS, ensuring flexible routing and USSD request handling via SMPP or HTTP/XML.

Cost-Effective & Scalable

Supports chargeable and free-of-charge (FoC) services, providing an efficient way to deliver self-care, mobile banking, and infotainment at scale.

All the Features and Capabilities You Need to
Elevate Customer Engagement

The Enghouse USSD Gateway provides operators with a flexible, future-proof platform that enables seamless connectivity and interactive services across GSM SS7 and 4G IMS. It supports third-party application integration, ensuring a cost-effective approach to mobile self-care, banking, and infotainment.

Customer Interaction & Monetization

Airtime Management:

Balance query, top-up, transfer.

Self-Care Services:

Data bundle subscriptions, VAS activations, tariff selection.

Social & Entertainment:

Facebook access, news, sports, horoscope.

m-Commerce:

Mobile banking, wallets, micro-payments.

Call Request & Set-up:

Call-me-back, collect call, roamer callback.

Ringback Tone Selection:

Allow users to customize their ringback experience through an interactive menu.

With a graphical Service Creation Environment (SCE), operators can easily design, test, and deploy new services without requiring extensive programming expertise.

Ensuring Seamless USSD Continuity in a 4G World

Adapting to Network Evolution

As subscribers transition to 4G at different rates, operators face a highly mixed subscriber base in terms of network access and device capabilities. While some users may access self-care through apps or web portals, many still rely on USSD for cost-effective service access.

Bridging the Gap

To address this, the Enghouse USSD Gateway emulates USSD in IMS networks, ensuring 4G continuity for operators’ existing self-care systems. This means subscribers can continue using familiar USSD-based interactions, regardless of their network technology.

Seamless, Future-Proof Integration

With GSM and IMS interfaces, Enghouse’s Gateway ensures that the underlying network technology remains transparent to both applications and subscribers, delivering a seamless and unified experience across different generations of mobile networks.