Service Assurance - Enghouse Networks

March 12, 2024

How Enghouse Networks’ Proactive Care Can Improve the Customer Experience for IoT/M2M Services

In the rapidly evolving landscape of the Internet of Things (IoT) and Machine-to-Machine (M2M) communication, key sectors like energy, transportation, and security are increasingly dependent on connected devices. This blog adeptly addresses the challenges companies and consumers face due to network issues impacting devices such as power meters and security cameras. It introduces Enghouse Networks' Proactive Care, a solution designed to seamlessly integrate with existing service assurance and network planning processes, aiming to enhance customer communication and satisfaction in the face of these challenges.

February 21, 2024

Proactive Care Product Overview

Enghouse Proactive Care enhances wireless network management with real-time, personalized disruption alerts, ensuring reliable connectivity for IoT and 5G FWA, crucial for fixed M2M/IoT devices.

August 8, 2023

Embracing the Digital Revolution: How Communication Service Providers Thrive in a Transformed World

Service providers must recognize the importance of integrating digital technologies as they play a pivotal role in reshaping industries and delivering enhanced communication services that go far beyond the ‘dumb pipe’ of the past. Let's examine the major trends and their impact on BSS/OSS systems.

June 5, 2023

Webinar: Who Cares About Cloud? What Service Providers Really Need in Service Assurance

Learn from industry experts about the benefits of cloud-native OSS, what it takes to create a cloud enablement mindset, and why it’s the first step in creating an interoperable, composable, API-driven architecture that allows CSPs to compete more effectively in a rapidly evolving market.

April 13, 2023

Video Interview: Agile, composable platforms for next-gen service models

Live from Mobile World Congress 2023 in Barcelona, where Principal Analyst at TM Forum, Dean Ramsay interviews Val Vaduva, CTO and Mick McCluskey, VP of Product Management from Enghouse Networks, discussing Agile, composable platforms for next-gen service models.

April 11, 2023

The Impact of Digital Transformation on OSS

As operators further develop 5G and inch closer to 6G, it’s time to reassess these systems to determine if they’re up for the task ahead. After all, OSS is the beating heart of any telecom network. They are the tools for designing, building, operating, and maintaining the world’s communications infrastructure, but they were created and deployed in the last millennium.

February 23, 2023

5 Reasons Now is the Time for an OSS Refresh

As operators further develop 5G and inch closer to 6G, it’s time to reassess these systems to determine if they’re up for the task ahead. After all, OSS is the beating heart of any telecom network. They are the tools for designing, building, operating, and maintaining the world’s communications infrastructure, but they were created and deployed in the last millennium.

November 9, 2022

It’s Time for a Reality Check on Network Automation

The telecom industry has been talking about network automation for the past decade, with promises of zero-touch automated networks with virtualized, cloud-based OSS systems managing everything seamlessly behind the scenes. Are we there yet - no.... Learn more about how we can help you with your network automation journey.

November 7, 2022

Video Interview: Automation and Orchestration in OSS

An exclusive video interview with Mark Newman from TM Forum and Val Vaduva, CTO, Madhav Malhotra, VP Sales from Enghouse discussing Automation and Orchestration in OSS.