Unified Platform for Billing, Provisioning and Workflow Management
Enghouse Billing SaaS solution is provided as a turnkey, hosted product for CSPs, providing front-end order entry and account management, to back-end bill processing, invoice production and statement delivery.
Clients use Enghouse’s proprietary front-end applications to enter and manage customer information that includes phone numbers and enhanced services to which the customer’s end-user has subscribed.
Key Benefits
Key Features
Configure Price Quote (CPQ)
Three step order wizard that enables real-time ordering.
Order Orchestration
Define and automate complex workflows through an integrated Business Process Management (BPM) system.
Service Fulfillment
An automated order process and provisioning platform with out-of-the-box integration to 3rd party systems.
Billing
Flexible rating and mediation engine that integrates with multiple 3rd party tax partners: supporting 125+ sources including retail, wholesales or metered usage.
Invoice & Finance Management
Full support for e-Bill presentment, payment processing, AR management and GL integration.
Native CRM Support
Out-of-the-box support for Salesforce, in addition to entitlement management, trouble ticketing and customer self serve.