February 9, 2026Does it support automated workflows?Yes. The system supports automated notifications, escalations, and actions to streamline trouble management.
February 9, 2026Is it suitable for multi-vendor networks?Yes. It is designed for highly complex, multi-vendor and multi-protocol environments.
February 9, 2026Can it integrate with existing inventory systems?Yes. The solution integrates with the Enghouse Service Assurance database or third-party inventory and resource management systems.
February 9, 2026How does topology-based correlation reduce alarm noise?By correlating events across topology layers, the system filters out secondary alarms and highlights only service-impacting issues.
February 9, 2026What is topology-based correlation?Topology-based correlation uses physical and logical network topology to relate alarms and events, enabling accurate root cause and service impact analysis.
February 9, 2026Is the solution scalable for large networks?Yes. A patented grid-computing architecture supports unlimited scalability across large, distributed networks.
February 9, 2026Does performance management integrate with other service assurance tools?Yes. It integrates with fault management, topology-based correlation, and OSS workflows for end-to-end service assurance.
February 9, 2026How long is performance data retained?Raw KPI data is stored online for one year, enabling fast, detailed historical analysis without aggregation.
February 9, 2026Can performance management monitor both legacy and SDN networks?Yes. The solution supports multi-vendor, multi-protocol environments across legacy infrastructure, SDN, and IT domains.