Fault Management
Centralised Fault and Alarm Management for Complex, Multi-Vendor Networks.
Centralised Fault and Alarm Management
Fault Management by Enghouse Networks provides carrier-grade, centralized fault and alarm management for complex, multi-vendor networks. It enables operators to proactively detect, correlate, and resolve network issues before they impact services or customers.
Designed for hybrid environments spanning legacy and next-generation technologies, Enghouse Fault Management continuously collects fault and status information from network elements and element managers. Automated processing, enrichment, and correlation ensure real-time visibility into network health while supporting faster resolution and improved service quality.
By combining auto-discovery, intelligent correlation, and closed-loop automation, Fault Management helps operations teams reduce noise, identify root causes faster, and maintain service level objectives across large-scale networks.
Key Benefits
Capabilities / Key Features
Technical Overview / Architecture
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Fault Management is built as a scalable, carrier-grade solution supporting centralized and distributed deployments. It integrates with network elements and element managers using standardized interfaces and supports deployment in on-premises or cloud environments.
The solution includes automated discovery, enrichment, correlation, and closed-loop automation capabilities designed to scale across large, heterogeneous networks.
Fault Management integrates with network elements and element managers using standardized protocols and interfaces. It supports centralized and distributed deployments and scales horizontally to accommodate large, geographically distributed networks. The solution is designed to operate in hybrid environments spanning legacy and next-generation technologies.
Why Choose Fault Management
Resolve issues faster
Detect and resolve customer-impacting issues quickly with automated correlation and root cause analysis.
Improve service visibility
Gain continuous insight into network health and ongoing conformance to service level goals.
Reduce operational effort
Minimize manual troubleshooting through automation, enrichment, and intelligent filtering.
Protect service quality
Ensure quality of service (QoS) and quality of experience (QoE) across complex network environments.
Resources
Featured Document
Service Assurance Suite Product Overview
The Enghouse Networks Service Assurance Suite optimizes network performance by providing superior situational awareness. Empower your network to preempt, act on, and resolve network issues. Based on a two-decade history of innovation, Enghouse delivers a cost-effective, feature-rich solution for Service Assurance applications in wireless, broadband, fixed, and converged networks.
FAQs
Fault Management
Fault management is the process of detecting, correlating, and resolving network faults that impact service availability and performance. Enghouse Fault Management provides centralized visibility and control to manage faults across multi-vendor, multi-technology networks.
Enghouse Fault Management uses intelligent alarm correlation and enrichment to group related events, suppress duplicates, and highlight root causes. This significantly reduces alarm noise and allows operations teams to focus on service-impacting issues.
Yes. Enghouse Fault Management is technology-neutral and vendor-agnostic, with out-of-the-box support for more than 200 network element types across legacy and next-generation networks.
By enabling faster fault detection, automated root cause analysis, and clear visibility into service impact, Enghouse Fault Management helps operators improve QoS, QoE, and overall customer satisfaction.
Enghouse Fault Management integrates with existing OSS, service assurance platforms, and workflow systems to support automated escalation, service impact analysis, and SLA monitoring.
Automation and data correlation within Enghouse Fault Management enable effective service level and SLA analysis, helping operators track conformance to service goals and identify recurring issues.
Yes. Enghouse Fault Management is designed to scale horizontally and supports distributed deployments, making it suitable for large telecom networks, utilities, and transportation environments.
Fault management solutions are widely used by mobile and fixed network operators, utilities providers, and transportation organizations that require high availability, operational efficiency, and reliable service assurance.
