Enriching Voicemail for the Smartphone Era

By providing useful, simple, attractive services like Visual Voicemail, new subscribers can be easily attracted to a network while existing subscribers will be easily retained.

Enghouse VVM gateway can be installed next to Enghouse Voicemail or another incumbent voicemail system to provide the native and the OTT visual voicemail capabilities to the operator’s subscribers.

Enghouse Networks mobile VAS visual voicemail

Key Benefits

Increase the usage of the voicemail service which will increase callbacks
Additional client compatibility
Reduce the usage of the audio channels and lower OpEx
Increase loyalty and reduce churn with a cutting edge and innovative service

Key Features

  • Native & OTT VVM Applications

    Native iOS and Android VVM apps or a custom OTT app.

  • Fallback to Legacy IVR

    If a connection with the Smartphone VVM application is not established, a text SMS message is sent to alert the subscriber about the incoming new voicemail message. The messages can be retrieved using IVR.

  • Six Security Layers

    Depending on the capabilities of the Voicemail server, Enghouse Visual Voicemail Gateway can support the following security features and mechanisms:

    • Secure IMAP
    • Authentication Penalty
    • Account Locking
    • Automatic Password Renewal
    • GGSN Enabled IP, MSISDN Verification
    • Log-based Intrusion Prevention System

Learn more about Visual Voicemail Gateway