Enghouse Performance Management uses AI-driven trend analysis and real-time baselines to identify future conditions and capacity risks before issues occur.
Network performance management monitors and analyzes KPIs to ensure network reliability, service quality, and capacity planning across complex environments.
The platform supports voice, data, messaging, fibre, mobile, IoT, UCaaS, and digital services. Different units of measure, pricing models, and service bundles can be billed on […]
New products and pricing models can typically be configured and made billable in minutes, rather than weeks or months, depending on complexity and input feeds.
Yes. Providers can start with core billing functions and expand services, customers, and regions on the same platform. This supports growth without platform replacement or major […]
Tax handling is supported through integrated tax partners that manage calculation and reporting across regions. This reduces the need for separate tax systems and helps meet […]
Yes. The platform includes APIs and pre-built integrations for CRM, payment gateways, and finance systems. This allows billing to stay aligned with sales, customer care, and […]
Usage records are collected through mediation and processed through a high-capacity rating engine. Rating can be performed near real time, typically within five minutes, depending on […]