February 2, 2026
Cloud SoftSwitch acts as the control layer, while media gateways handle media processing. Cloud SoftSwitch controls call setup, routing decisions, failover, and policy enforcement, and media […]
February 2, 2026
Cloud SoftSwitch and MGCF is a cloud-ready call control platform that manages routing, signalling, and policy for carrier voice networks. It supports Class 4 switching, IMS […]
January 22, 2026
Yes. Proactive Care is designed to scale horizontally and can monitor and notify millions of fixed customer locations in near real time.
January 22, 2026
Yes. Proactive Care integrates with fault management, service assurance, and ITSM platforms using REST APIs, SOAP interfaces, or file-based data exchange.
January 22, 2026
Proactive Care supports email, SMS, HTML notifications, and integrations with centralized message gateways.
January 22, 2026
Yes. Proactive Care sends notifications for both planned maintenance activities and unplanned service outages.
January 22, 2026
Proactive Care supports mobile, fixed, and converged networks, including IoT, fixed wireless access (FWA), and enterprise environments.
January 22, 2026
Proactive Care correlates network events with physical customer locations using coverage calculations and configurable impact thresholds.
January 22, 2026
Proactive Care is a location-based service impact notification solution from Enghouse Networks that automatically informs customers about planned and unplanned network disruptions.
