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Enghouse Service Assurance is a software suite for communications service providers that need clear visibility and control over service quality. It manages critical services in real […]

Enghouse Service Assurance includes four core products. Fault Management collects and enriches alarms from network elements and managers. Trouble Ticketing Management coordinates workflows, escalations and communication […]

Enghouse Service Assurance is designed for operators and critical network owners that run complex mixed networks. Typical users include mobile and fixed operators, broadband providers, utilities, […]

Basic network monitoring focuses on device status and simple threshold alerts. Service assurance adds service context, customer impact and automation. Enghouse Service Assurance correlates events across […]

Enghouse Fault Management provides central fault and alarm handling across multi vendor networks. It supports auto discovery of elements and links, policy management, alarm enrichment, filtering […]

Performance Management collects and stores key performance indicators from access, transport, core, IT and cloud domains. It applies automatic baselines to show normal behaviour and uses […]

Topology based correlation uses knowledge of how network elements, paths and services connect to each other to make sense of alarms. Enghouse Topology Based Correlation links […]

Proactive Care is a location centric automation module that works with Enghouse Service Assurance and network planning data. It calculates which cells or sectors serve each […]

Enghouse Service Assurance is technology neutral and vendor agnostic. Fault and performance components can monitor physical and virtual elements across radio, transport, core and IT. Topology […]