VIP

Yes. VIP integrates with ASR and TTS engines through standard MRCP, enabling voice-driven service flows beyond DTMF interactions.

VIP supports on-premise and virtualized deployments, giving operators flexibility across different infrastructure models.

Yes. VIP supports SIP and IMS signaling for core network integration and connects with backend systems through interfaces such as HTTP, SOAP, SMPP, and database connectors.

Yes. VIP includes multi-tenant architecture that allows operators to host and manage separate IVR services for multiple enterprise customers within a single platform.

Yes. VIP is an IP-based platform compatible with NGN and IMS environments, and it can be deployed on-premise or in virtualized infrastructures.

VIP supports pre-answer IVR for contact centers, hosted IVR services for enterprise customers, IVR self-service applications, voice announcements, notifications, and conditional call routing across NGN and […]