Rator - Easily Monetise and Manage your Offers while Reducing Costs
Rator is a comprehensive solution designed to meet the needs of Communication Service Providers (CSPs), including Mobile Network Operators (MNOs), Mobile Virtual Network Operators (MVNOs), and Mobile Virtual Network Enablers (MVNEs).
It combines features that support customer management, order management, product management, business process automation, converged billing, and converged charging.
Monetisation & Growth
A flexible, scalable real-time charging solution
Rator offers the flexibility CSPs need to support any charging model and converged service portfolio, spanning traditional and innovative solutions, like utility and insurance packages. Fully multi-tenant, it gives complete control of your product catalogue, allowing rapid service launch.
Efficiency & Automation
Support lean, agile operations and reduced overheads
Rator automates critical business processes with rich BPA – across customer onboarding, billing, invoicing, and service provisioning. Customisable workflows streamline operations for consistent and efficient execution – from order management to customer support.
Customer Experience
Customise for your market and deliver outstanding self-care
Create tailored bundles, offers, and price plans based on customer behaviour and preferences, for personalised experiences. Customers can adapt their services, backed by integrated trouble ticketing and real-time account visibility. Automated, customisable alerts deliver updates and promotions across multiple channels.
Scalability & Flexibility
On-prem, in public or private clouds, exceptional scalability
Grow from thousands to millions of subscribers, while maintaining high performance and reliability. Rator supports multiple brands from a single platform, with unique, flexible product catalogues, enabling rapid change and market expansion. Open REST APIs enable seamless integration with third-party systems and logistics partners.
All the features and capabilities you need to
take your business to the next level
Rator is designed to be adaptable and efficient, enabling CSPs to streamline operations, drive revenue growth, and remain competitive in a rapidly evolving telecom landscape. Proven with leading CSPs globally, it’s the ideal platform to launch new propositions, target new markets – or migrate to from a legacy solution that cannot adapt to today’s demands.
Customer Management
Solution with Rator: Rator’s robust multi-tenant architecture allows the MNO to efficiently manage multiple brands on a single platform. Each brand can maintain unique configurations and product offerings, while Rator handles complex billing scenarios through its flexible billing engine. The MNO can offer Billing as a Service (BaaS) to Service Providers, enabling them to manage customer billing without needing to invest in their own infrastructure.
Rator’s automated invoicing, dunning processes, and customizable fee management ensure accurate and efficient billing operations for all brands, regardless of their size. This model not only attracts more wholesale customers, such as Mobile Virtual Network Operators (MVNOs), but also increases revenue potential by reselling additional services beyond just network connections.
Solution with Rator: The fintech company uses Rator to swiftly deploy its mobility services, taking advantage of the platform’s flexible product management and order automation capabilities. By integrating the Rator API into their existing systems, the fintech company enables a fully digital experience for customers, including seamless signup, subscription management, and self-care options. This integration supports the fintech company’s goal of increasing customer engagement and loyalty through innovative telecom offerings.
Resources
Solution with Rator: Rator’s robust multi-tenant architecture allows the MNO to efficiently manage multiple brands on a single platform. Each brand can maintain unique configurations and product offerings, while Rator handles complex billing scenarios through its flexible billing engine. The MNO can offer Billing as a Service (BaaS) to Service Providers, enabling them to manage customer billing without needing to invest in their own infrastructure.
Rator’s automated invoicing, dunning processes, and customizable fee management ensure accurate and efficient billing operations for all brands, regardless of their size. This model not only attracts more wholesale customers, such as Mobile Virtual Network Operators (MVNOs), but also increases revenue potential by reselling additional services beyond just network connections.
Solution with Rator: The fintech company uses Rator to swiftly deploy its mobility services, taking advantage of the platform’s flexible product management and order automation capabilities. By integrating the Rator API into their existing systems, the fintech company enables a fully digital experience for customers, including seamless signup, subscription management, and self-care options. This integration supports the fintech company’s goal of increasing customer engagement and loyalty through innovative telecom offerings.
