Chuck Tsang, Author at Enghouse Networks

July 13, 2023

The Utilities Sector Has a Lot on Its Plate. Is Enghouse Network Resource Management the Best Way to Ease the Burden?

It’s not easy being a utility: from technological advancements, changing customer expectations, and evolving regulatory landscapes, the pressure’s on. Meeting all these challenges means innovation, a full digital transformation, new partnerships and relationships, but also the best way to manage and plan out the data network you will need as table stakes in all this. Is fibre network management your ideal first step?

July 11, 2023

Why there’s no need to accept permanent OSS Lock-In

If you don’t have great OSS capabilities for your network, you just aren’t working your core resource--the network--at the right levels of efficiency. But OSS integration and migration efforts can be complex and require a lot of customisation to ensure seamless operation within a specific environment. Does that mean you’re locked-in to one OSS forever? Recent Enghouse experience suggests not.

July 11, 2023

AI-Based Scams are On the Rise: How to Protect Your Business Against Voice Cloning, Call Spoofing, and Other Threats

Small and medium-sized businesses are popular targets for fraud, as they often have less security. Our infographic looks at the rise in AI-based VoIP fraud and how service providers can protect their network and their customers from today’s threats and those yet to come.

July 6, 2023

Why So Many Broadband Providers Are Investing in TV Services

While traditional pay TV is experiencing a decline due to cord-cutting and cord-shaving, many subscribers won’t consider switching to a broadband provider that doesn’t offer the same bundle of services. This has led to a new trend of regional broadband providers deciding to enter the pay TV space in order to gain market share. A scalable, reliable, and proven TV as a service solution paired with a team of experts can help you find your way through this maze.

July 4, 2023

BEAD Funding is Here. Now What?

9 Key Considerations for Service Providers that will shape the implementation of the program and influence the selection process to be part of the Broadband Equity, Access, and Deployment (BEAD) Program initiatives.

June 29, 2023

Minimising Churn During Legacy to Streaming TV Transition

Explore the motivations behind cable providers' transitions, their approaches, and the strategies they utilize to reduce churn, ultimately enhancing the television viewing experience for consumers.

June 23, 2023

Webinar: Direct Routing para MS Teams ¿Cómo optimizar la interconexión SIP y la calidad de las llamadas de voz

Únase a Luis García Vivas, Director de Ventas de Iberia de Enghouse Networks e Iago Soto, cofundador y CMO de Quobis, quienes explorarán y discutirán las claves del éxito de un proyecto de Direct Routing, como la estrategia más flexible a la hora de dotar de servicios de voz a los usuarios de MS Teams.

June 9, 2023

The Future of Pay TV What Lies Ahead?

Enhancing the value of the service bundle with a compelling pay TV offer has led many service providers to discover the key to boosting customer loyalty, attracting new subscribers, and creating additional revenue streams.

June 5, 2023

Webinar: Who Cares About Cloud? What Service Providers Really Need in Service Assurance

Learn from industry experts about the benefits of cloud-native OSS, what it takes to create a cloud enablement mindset, and why it’s the first step in creating an interoperable, composable, API-driven architecture that allows CSPs to compete more effectively in a rapidly evolving market.