Blog - Enghouse Networks

February 23, 2023

5 Reasons Now is the Time for an OSS Refresh

As operators further develop 5G and inch closer to 6G, it’s time to reassess these systems to determine if they’re up for the task ahead. After all, OSS is the beating heart of any telecom network. They are the tools for designing, building, operating, and maintaining the world’s communications infrastructure, but they were created and deployed in the last millennium.

January 24, 2023

Digital Transformation & Cloud Computing for PayTV Operators

PayTV is transforming. TV is attractive for consumers and sticky for operators but not if it distracts from a focus on broadband, IoT, mobile. TV as a service (TVaaS) is rapidly becoming the path chosen by most operators to keep a compelling TV offer in the bundle but without the cost, complexity and risk of traditional approaches.

January 10, 2023

Driving With Your Eyes Closed

You would never drive with your eyes closed but we see many operators running their TV business without understanding what is happening with this service – they are seeing outcomes but have very limited insight as to what is driving these outcomes. In this blog I’ll look at how analytics can transform the way operators run their TV service.

December 14, 2022

Groundhog Day – Service Management vs Network Management: The Battle rages on

According to a Cowen and Company survey, network experience is the top factor impacting telecom users' critical buying decisions and reason for churn – even more than price and customer service. In other words, quality trumps everything else – which means it also needs to be first and foremost for network operators.

December 6, 2022

ISPs are Adding TV to the Broadband Bundle – Why and How?

There are a couple of major trends that are widely reported in the network operator space. On the one hand traditional payTV is seeing cord cutting/cord shaving and subscriber decline. On the other hand, there is huge growth in the delivery of broadband services to North American consumers.

November 17, 2022

SMS and 5G: What You Need to Know

A Q&A with John Hurley of Enghouse Networks on SMS/5G and what you need to know.

November 16, 2022

A New Era of Commercial TV Market Opportunities in the Hospitality Sector

Not long ago, operators in the video technology space were regularly advised to stay clear of the hospitality sector, but now operators and large organizations view TV services as a valuable revenue stream on top of broadband that can also bring additional monetization opportunities such as commerce, advertising or data. Read on to find out how...

November 9, 2022

It’s Time for a Reality Check on Network Automation

The telecom industry has been talking about network automation for the past decade, with promises of zero-touch automated networks with virtualized, cloud-based OSS systems managing everything seamlessly behind the scenes. Are we there yet - no.... Learn more about how we can help you with your network automation journey.

October 26, 2022

TV Apps – the challenges of staying current

Operators and large organizations now increasingly view TV services as a valuable revenue stream on top of broadband that can also bring additional monetization opportunities such as commerce, advertising or data. This change is being driven by an overarching logistical imperative. Operators need to upgrade their network in order to deliver the high-capacity broadband services that commercial customers increasingly need. Read how this is becoming a game changer.