Enghouse Resources Archives

March 14, 2024

Digital Deception: Navigating the Threats of AI and Deepfakes in Network Security

Navigating the intricate landscape of digital security amidst the rise of Artificial Intelligence (AI) and deepfake technology is paramount for safeguarding network integrity. This insightful analysis delves into the challenges posed by AI and deepfakes in network security, echoing discussions at the Mobile World Congress (MWC) where AI's potential benefits and the dangers of deepfake manipulation were in the spotlight.

March 12, 2024

How Enghouse Networks’ Proactive Care Can Improve the Customer Experience for IoT/M2M Services

In the rapidly evolving landscape of the Internet of Things (IoT) and Machine-to-Machine (M2M) communication, key sectors like energy, transportation, and security are increasingly dependent on connected devices. This blog adeptly addresses the challenges companies and consumers face due to network issues impacting devices such as power meters and security cameras. It introduces Enghouse Networks' Proactive Care, a solution designed to seamlessly integrate with existing service assurance and network planning processes, aiming to enhance customer communication and satisfaction in the face of these challenges.

March 6, 2024

Lowering Costs, Reducing Complaints, and Increasing Customer Satisfaction with Automated Disturbance Notifications

Enghouse's automated disruption notifications transformed Telia Finland’s customer service, lowering costs, reducing complaints, and boosting satisfaction with timely, transparent communication.

February 23, 2024

Is innovation incompatible with leaner telecoms?

The telecom industry is struggling to keep pace with innovation due to legacy ecosystems. This piece highlights the need for open, flexible B/OSS platforms and SaaS models to drive 5G automation and lean growth.

February 21, 2024

Proactive Care Product Overview

Enghouse Proactive Care enhances wireless network management with real-time, personalized disruption alerts, ensuring reliable connectivity for IoT and 5G FWA, crucial for fixed M2M/IoT devices.

February 20, 2024

The Role of Session Border Controllers in Mitigating DoS and DDoS Attacks

This eBook explores how Session Border Controllers (SBCs) protect networks from DoS and DDoS threats. Learn how Enghouse SBCs secure real-time traffic and ensure service continuity in changing environments.

January 23, 2024

Preparing MNOs for The Future: The Optimal Pathway Using Two-BSS Approach

This whitepaper introduces a dual BSS approach for MNOs, combining a stable core system with an agile BSS to pursue new opportunities like 5G and IoT while maintaining uninterrupted operations.

January 16, 2024

Defusing the Legacy TV Time Bomb

Understanding and overcoming technological challenges is key to success in the dynamic TV service industry. This insightful blog explores the significant challenges in the TV industry, including fixed-date issues like certificate expirations in STBs, and variable-date challenges such as hardware failures and shifts in consumer expectations. Read our blog now to learn how you can effectively manage these challenges and position your TV services for long-term success.

January 8, 2024

Protecting Your Business Customers from AI-Based Phone Scams

This eBook guides telecom businesses through AI-related risks, including voice-cloning phone scams. It highlights how Enghouse’s cloud-native BorderNet SBC helps secure networks and protect critical connections.