Enghouse Resources Archives

December 14, 2022

Groundhog Day – Service Management vs Network Management: The Battle rages on

According to a Cowen and Company survey, network experience is the top factor impacting telecom users' critical buying decisions and reason for churn – even more than price and customer service. In other words, quality trumps everything else – which means it also needs to be first and foremost for network operators.

December 6, 2022

ISPs are Adding TV to the Broadband Bundle – Why and How?

There are a couple of major trends that are widely reported in the network operator space. On the one hand traditional payTV is seeing cord cutting/cord shaving and subscriber decline. On the other hand, there is huge growth in the delivery of broadband services to North American consumers.

November 17, 2022

SMS and 5G: What You Need to Know

A Q&A with John Hurley of Enghouse Networks on SMS/5G and what you need to know.

November 16, 2022

A New Era of Commercial TV Market Opportunities in the Hospitality Sector

Not long ago, operators in the video technology space were regularly advised to stay clear of the hospitality sector, but now operators and large organizations view TV services as a valuable revenue stream on top of broadband that can also bring additional monetization opportunities such as commerce, advertising or data. Read on to find out how...

November 9, 2022

It’s Time for a Reality Check on Network Automation

The telecom industry has been talking about network automation for the past decade, with promises of zero-touch automated networks with virtualized, cloud-based OSS systems managing everything seamlessly behind the scenes. Are we there yet - no.... Learn more about how we can help you with your network automation journey.

November 7, 2022

Video Interview: Automation and Orchestration in OSS

An exclusive video interview with Mark Newman from TM Forum and Val Vaduva, CTO, Madhav Malhotra, VP Sales from Enghouse discussing Automation and Orchestration in OSS.

October 26, 2022

TV Apps – the challenges of staying current

Operators and large organizations now increasingly view TV services as a valuable revenue stream on top of broadband that can also bring additional monetization opportunities such as commerce, advertising or data. This change is being driven by an overarching logistical imperative. Operators need to upgrade their network in order to deliver the high-capacity broadband services that commercial customers increasingly need. Read how this is becoming a game changer.

October 11, 2022

The Door to Helping the Global Rail Sector Digitally Transform is Swinging Open

This huge industry’s race to a global 5G upgrade is an opportunity for next-generation network management and a digitally transformed sector. Maintaining manual, legacy operations simply won’t work for much longer.

October 6, 2022

A New Approach to Inventory Management

The $300bn rail industry is investing in 5G to support high-speed operations. But with added complexity from new tech and legacy systems, rail operators will need advanced OSS tools to manage it all.