IoT is going to be a very different market from the one you’re an expert in. CSPs need to move beyond just providing a service and making money from telephony and billing users on a flat rate basis.
GSMA has specifically stated TAP (Transferred Account Procedure) is NOT evolving. BCE (Billing and Charging Evolution) is the answer and the reality is that it’s an answer that we will all have to embrace: TAP’s further evolution has been canned, and BCE is the new standard.
Vodacom Tanzania leverages Enghouse Service Assurance to enhance agility, proactively manage infrastructure, and deliver customised dashboards for improved enterprise customer experience.
Digital Transformation - Four Key Imperatives for TV Operators explores this in more detail, outlining what the road ahead might look like and how Operators can best take advantage of the evolving digital terrain.
Digital has changed the way in which people connect, watch and create, and how we think and imagine those activities. As an Operator, this challenges you to think again about how your service best responds to changing consumer demand. Consumers expect better content, better bundling and more accessible delivery.
Through a tight partnership, Amino and Enghouse help operators avoid common pitfalls. And, like a well-oiled machine this partnership delivers fast time to revenue, an awesome user experience and happy customers.
There are many players that specialise in IoT and B2B services, while others are blending complementary offers to engage their retail customers. They are doing different things, with greater autonomy and agility. And, 5G is coming, which will unlock a plethora of new business models and opportunities, so now’s the time to take action.
Companies’ must now provide a modern content delivery service, at a reasonable cost to themselves and customers. Failure to address these trends and provide new services will see operator’s lose market share to newer competitors.
Through a tight partnership, Amino and Enghouse help operators avoid common pitfalls. And, like a well-oiled machine this partnership delivers fast time to revenue, an awesome user experience and happy customers.