January 24, 2023

Digital Transformation & Cloud Computing for PayTV Operators

PayTV is transforming. TV is attractive for consumers and sticky for operators but not if it distracts from a focus on broadband, IoT, mobile. TV as a service (TVaaS) is rapidly becoming the path chosen by most operators to keep a compelling TV offer in the bundle but without the cost, complexity and risk of traditional approaches.
January 10, 2023

Driving With Your Eyes Closed

You would never drive with your eyes closed but we see many operators running their TV business without understanding what is happening with this service – they are seeing outcomes but have very limited insight as to what is driving these outcomes.  In this blog I’ll look at how analytics can transform the way operators run their TV service. 
December 14, 2022

Groundhog Day – Service Management vs Network Management: The Battle rages on

According to a Cowen and Company survey, network experience is the top factor impacting telecom users' critical buying decisions and reason for churn – even more than price and customer service. In other words, quality trumps everything else – which means it also needs to be first and foremost for network operators.
November 9, 2022

It’s Time for a Reality Check on Network Automation

The telecom industry has been talking about network automation for the past decade, with promises of zero-touch automated networks with virtualized, cloud-based OSS systems managing everything seamlessly behind the scenes. Are we there yet - no.... Learn more about how we can help you with your network automation journey.
October 6, 2022

A New Approach to Inventory Management

The $300bn rail industry is investing in 5G to support high-speed operations. But with added complexity from new tech and legacy systems, rail operators will need advanced OSS tools to manage it all.
October 3, 2022

Think SMS is Finished? Actually, It’s Just Entering Its Third Age

By 2025, there will be 30,9 billion IoT devices globally with data requirements for industrial applications alone exceeding the data currently needed for video and social media. Regularly configuring and optimizing these devices is a huge challenge but we already have one tool at our disposal to help us meet it.
September 15, 2022

5G: Imagine the Possibilities – Then Imagine Monetising Them!

We know that 5G unlocks an exciting range of possibilities for service innovation. This is demonstrated by the already wide range of emergent use cases that are starting to appear. But for CSPs who’ve until now been restricted to monetising only various forms of connectivity, this sort of progress presents a challenge.