Before the cloud, Session Border Controllers were often seen as helpful but non-essential on-prem equipment. Their role was to secure VoIP and manage signalling across incompatible systems.
Enterprises can deploy their own SBCs, but as Unified Communications (UC) and IP traffic has grown, enterprises are increasingly looking to service providers to manage the complexity of real-time communications for them - which includes protecting and assuring sensitive network boundaries through Session Border Control-as-a-Service (SBCaaS). And there are many reasons why.
Session Border Controllers (SBCs) serve a variety of very useful functions but the commercial benefits of delivering SBC capabilities are not as well understood by service providers as they might be.
Don’t think Session Border Control as just a UC play. Evidence is mounting it’s also a catalyst for valuable new services clients need--and which will boost your revenue
Enghouse SBC enables secure MS Teams calling with Direct Routing support, connecting Teams to your preferred voice provider for reliable business communication.
The public cloud has been providing a range of benefits to enterprises for a considerable time. The so-called hybrid cloud has also seen the ongoing migration of infrastructure from carriers. A hybrid of private and public clouds, it offers carriers greater resilience and geo-redundancy, helping them to better manage unexpected traffic spikes.
Beginning as a developer-first and API centric way to resell carrier services, the Communications Platform as a Service (CPaaS) is a relatively recent development. Within the CPaaS, unified communications and cloud communications industry itself, Bring Your Own Carrier (BYOC) is a new and hugely disruptive trend that is rapidly challenging the old ways of doing things.
By using a spoofed phone number it’s next to impossible for your average consumer to predict if a call is from a friendly neighbour or a scammer calling from halfway around the world. During lockdowns with more people at home, many people simply stopped answering their phones. Is there any kind of solution within reach?