Effectively Detect and Combat Fraud

Telecom fraud attacks can be aimed both towards networks and subscribers with a negative impact on Service Providers as well as their partners’ quality of service, revenue and credibility. 

Enghouse offers a turn-key solution that automatically captures, correlates and analyzes data to uncover fraudulent patterns and behaviours. Alarms are triggered upon which further investigation and preventive actions can be initiated.

  • Advanced and highly configurable rules-based fraud detection
  • Automation and real-time handling to minimize and prevent fraud impact
  • Effective use of AI and machine learning for improved detection speed and precision levels

Key Benefits

Reduce fraud handling times
Cost effective central fraud strategy across the organization
Continuously keep up with new and evolved fraud
Detect both call related and non-call related fraud

Key Features

  • Flexible Alarm Configuration

    Define detection points and thresholds for practically any type of fraud. 

  • Comprehensive Investigation Tools

    Cutting down fraud resolution times by providing context, visualization and information drill-down. 

  • Automation

    Automatically initiated actions to optimize the workflow, minimize false positives and immediately block fraudulent calls.

  • Real-Time Call Handling

    Block or re-route calls through network signalling before being connected to stop fraud attempts becoming fraud attacks.

  • IoT Framework

    Support of hierarchical data classification structures to identify M2M fraud.

  • User Friendly

    Intuitive to use and configurable to different needs.

Learn more about Enghouse’s Fraud Management Solution

Resources

Whitepapers, Reports, & eBooks
Product Overview
Blog