Chuck Tsang, Author at Enghouse Networks

November 6, 2020

Learning from success: How retail giants enter the mobile world to generate revenue and reduce churn

By leveraging an already established distribution chain, retailers are rolling out mobile telco services to strengthen and rejuvenate their brand positioning. This has helped brands generate new revenue, add thousands of new customers to their core business, reduce churn by over 10% and deepen brand loyalty.

November 5, 2020

3 Headache-Free Steps for Retail Companies to Enter the Mobile World

Retail companies from around the world such as retail chains, energy companies, and banks are leveraging the power of their brands to launch mobile virtual network operations (MVNO).

November 2, 2020

WebRTC and SBCs, Scaling Into the Future

WebRTC began as an open source gift to the industry from Google in 2011. Now almost ten years later, WebRTC has gone through the hype cycle and is powering a new era in web communications.

October 27, 2020

Global B2B2X MVNO MARKET 2020

This white paper looks at the demand drivers, opportunities, challenges, and differentiators for global Mobile Virtual Network Operator (MVNO) services with a focus on the business-to-business market.

October 26, 2020

How Can Carriers Benefit From Session Border Controllers in The Hybrid Cloud?

Small and midsize carriers have begun to move their infrastructure from commercial off the shelf services (COTS) in colocation facilities, to public cloud and are relying on technologies like Docker and Kubernetes to become more agile. What does this mean for the Session Border Controller (SBC)?

October 8, 2020

STIR/SHAKEN and your Session Border Controller

Robocalls have been a plague for telephony consumers. Robocalling grew over 100% in 2019 to more than 50 Billion annoying and often illegal calls. With spoofed phone numbers it's often hard for consumers to tell if a call is from a friendly neighbor, or a scammer halfway around the world.

February 4, 2019

Service Assurance Suite Product Overview

The Enghouse Networks Service Assurance Suite optimizes network performance by providing superior situational awareness. Empower your network to preempt, act on, and resolve network issues. Based on a two-decade history of innovation, Enghouse delivers a cost-effective, feature-rich solution for Service Assurance applications in wireless, broadband, fixed, and converged networks.