Blog - Enghouse Networks

December 12, 2024

Battling SMS Fraud: 3 Reasons Operators Need SMS Firewalls to Protect Revenue and Reputation

SMS fraud is a growing threat, costing operators revenue and eroding customer trust with tactics like smishing and spoofing. Advanced SMS firewalls provide real-time detection, machine learning capabilities, and compliance tools to block evolving threats, protect revenue streams, and restore trust in messaging services. Operators must act quickly to stay ahead of fraud.

December 11, 2024

The MVNO market: a gateway to growth for MNOs

The rise of Mobile Virtual Network Operators (MVNOs) is reshaping the telecommunications industry, presenting a vital growth opportunity for Mobile Network Operators (MNOs). This blog explores why MNOs should embrace MVNOs to unlock diversified revenue streams, reduce customer churn, and maximize network utilization. Discover how partnerships with MVNOs enable MNOs to serve niche markets and overcome operational challenges, while examining the strategic advantage of adopting a Mobile Virtual Network Enabler (MVNE) role, empowering MNOs to simplify processes and support MVNO success.

December 5, 2024

Top 3 SMS Fraud Threats to Watch for in 2025

Explore the emerging SMS fraud threats set to challenge operators in 2025. With SMS revenues expected to reach $64 billion, the rapid expansion of eSIM technology, the growth of IoT connections, and advancements in AI are reshaping the fraud landscape. From SIM box fraud linked to eSIM proliferation to IoT-driven DDoS attacks and AI-crafted smishing schemes, operators must brace for these escalating risks. Prioritizing robust, proactive fraud prevention will be essential to protect SMS revenues and ensure secure, uninterrupted communications for customers. Learn more about these trends and the future of SMS fraud prevention.

November 21, 2024

What’s Next for 5G and SMS?

The rise of 5G brings both new opportunities and challenges, particularly in the realm of security. This blog explores the evolving role of SMS in a 5G world, with a special focus on the importance of AI-powered SMS firewalls. As the volume and sophistication of SMS-based threats grow, traditional security measures are no longer sufficient. AI-driven firewalls are emerging as essential tools for protecting networks, detecting and mitigating threats in real-time, and ensuring the integrity of communications.

November 19, 2024

Top 3 FAQs for Migrating BSS/OSS to the Cloud

This blog explores critical considerations for CSPs migrating B/OSS systems to the cloud, highlighting the risks of direct ‘lift and shift’ moves, essential criteria for cloud provider selection, and strategies to ensure long-term adaptability and performance. Enghouse Networks’ cloud-agnostic B/OSS solutions enable CSPs to modernize with flexibility, scalability, and enhanced security. An infographic provides a clear, step-by-step guide to achieving a successful, future-proofed cloud migration.

November 12, 2024

How SBCs Improve Telecom Margins

Telecom operators are losing revenue to inefficient routing and security threats. Our latest blog highlights how Session Border Controllers (SBCs) can enhance margins by optimizing costs, securing networks, and supporting seamless service delivery. Discover 5 ways SBCs can transform telecom profitability and resilience.

October 29, 2024

The Value of Virtualisation: A Case Study in Migrating a Mobile Messaging Platform to the Telco Cloud

Discover how migrating Safaricom’s messaging platform to a private telco cloud is transforming network efficiency and scalability. By eliminating the limitations of outdated hardware, Safaricom now benefits from a flexible, secure, and cost-effective cloud infrastructure. With enhanced performance, seamless scalability, and no customer disruptions, this cloud-based approach is future-proofing their network and ensuring uninterrupted service for critical applications like M-PESA. Learn more about how this migration is driving better outcomes for Safaricom’s customers and operations.

October 17, 2024

Lost in the Coverage Gap: Why Most Mobile Network Maps Still Don’t Tell the Whole Story

Mobile network maps often mislead customers, causing frustration and eroding trust. Enghouse Networks' real-time Coverage and Network Status Portals provide accurate insights, helping carriers close coverage gaps, improve customer satisfaction, and prioritise network upgrades. Transparency builds stronger, long-term customer relationships.

September 24, 2024

Why Operators Should Deploy Their SBCs in the Cloud

Cloud-based Session Border Controllers (SBCs) are transforming communication networks by offering faster, scalable, and cost-effective deployment. Operators can now leverage the flexibility, performance, and global connectivity that cloud SBCs provide, without the need for on-premise infrastructure. Explore how this technology can future-proof your network and enhance service delivery.