Enghouse Resources

February 23, 2023

5 Reasons Now is the Time for an OSS Refresh

As operators further develop 5G and inch closer to 6G, it’s time to reassess these systems to determine if they’re up for the task ahead. After all, OSS is the beating heart of any telecom network. They are the tools for designing, building, operating, and maintaining the world’s communications infrastructure, but they were created and deployed in the last millennium.
February 23, 2023

5 Reasons Now is the Time for an OSS Refresh

As 5G matures and 6G moves closer, operators must evaluate whether their OSS tools are ready. Ageing systems risk disruption, and delaying upgrades may prove more costly than taking action now.
January 31, 2023

Video Interview: EspialTV TelecomTV Interview

The payTV industry has gone through transformative changes over the past number of years. So, in this fast-changing environment what are the implications?  I am joined by Mick McCluskey from Enghouse Networks who will offer insight around how operators are reacting and where the industry is going.
January 24, 2023

Digital Transformation & Cloud Computing for PayTV Operators

PayTV is transforming. TV is attractive for consumers and sticky for operators but not if it distracts from a focus on broadband, IoT, mobile. TV as a service (TVaaS) is rapidly becoming the path chosen by most operators to keep a compelling TV offer in the bundle but without the cost, complexity and risk of traditional approaches.
January 10, 2023

Driving With Your Eyes Closed

You would never drive with your eyes closed but we see many operators running their TV business without understanding what is happening with this service – they are seeing outcomes but have very limited insight as to what is driving these outcomes.  In this blog I’ll look at how analytics can transform the way operators run their TV service. 
December 14, 2022

Groundhog Day – Service Management vs Network Management: The Battle rages on

According to a Cowen and Company survey, network experience is the top factor impacting telecom users' critical buying decisions and reason for churn – even more than price and customer service. In other words, quality trumps everything else – which means it also needs to be first and foremost for network operators.
December 6, 2022

ISPs are Adding TV to the Broadband Bundle – Why and How?

There are a couple of major trends that are widely reported in the network operator space. On the one hand traditional payTV is seeing cord cutting/cord shaving and subscriber decline. On the other hand, there is huge growth in the delivery of broadband services to North American consumers.