December 5, 2024

Top 3 SMS Fraud Threats to Watch for in 2025

Explore the emerging SMS fraud threats set to challenge operators in 2025. With SMS revenues expected to reach $64 billion, the rapid expansion of eSIM technology, the growth of IoT connections, and advancements in AI are reshaping the fraud landscape. From SIM box fraud linked to eSIM proliferation to IoT-driven DDoS attacks and AI-crafted smishing schemes, operators must brace for these escalating risks. Prioritizing robust, proactive fraud prevention will be essential to protect SMS revenues and ensure secure, uninterrupted communications for customers. Learn more about these trends and the future of SMS fraud prevention.
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March 28, 2024

Balancing the Scale: 5 Important Questions Operators Need to Ask to Save Money and Monetise Networks

Amidst the AI buzz at Mobile World Congress (MWC), the telecom industry grappled with a fundamental question: How can we effectively monetize network investments? Explore the collision of innovation and pragmatism, emphasizing the importance of balancing technological advancement with sustainable business strategies. Dive into key challenges facing mobile operators, including the need for OSS capabilities to manage 5G complexities and support just-in-time services. Uncover essential questions operators must address to ensure scalability, accelerate fiber rollouts, and support new business models.
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March 12, 2024

How Enghouse Networks’ Proactive Care Can Improve the Customer Experience for IoT/M2M Services

In the rapidly evolving landscape of the Internet of Things (IoT) and Machine-to-Machine (M2M) communication, key sectors like energy, transportation, and security are increasingly dependent on connected devices. This blog adeptly addresses the challenges companies and consumers face due to network issues impacting devices such as power meters and security cameras. It introduces Enghouse Networks' Proactive Care, a solution designed to seamlessly integrate with existing service assurance and network planning processes, aiming to enhance customer communication and satisfaction in the face of these challenges.
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November 2, 2023

Why SMS is IoT’s Best Friend

When coupled with the capabilities of SMS, the Internet of Things (IoT) has the potential to revolutionize various sectors, such as retail, automotive, finance, healthcare, hospitality, fitness, and nearly any imaginable industry. Why SMS? IoT devices need a way to communicate with each other – and SMS is the perfect candidate.
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September 21, 2023

Why SMS Firewalls are So Critical for a Future Powered by ‘Things’.

We live in an era where the world is seamlessly connected through billions of IoT devices, all communicating and collaborating to shape the future of technology. In this landscape, ensuring the security and integrity of machine-to-machine communication is paramount. We are excited to share with you our latest blog post, "Using AI to Protect and Shape How Machines Talk to Machines: Why SMS Firewalls are So Critical for a Future Powered by ‘Things".
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September 12, 2023

The Challenge of Seamless CX in B2B Telecom

Digital transformation is reshaping telecom. As B2B demands grow with 5G, operators need efficient, data-driven tools. Streamlined digital portals are key to delivering strong CX and staying competitive.
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July 13, 2023

The Utilities Sector Has a Lot on Its Plate. Is Enghouse Network Resource Management the Best Way to Ease the Burden?

It’s not easy being a utility: from technological advancements, changing customer expectations, and evolving regulatory landscapes, the pressure’s on. Meeting all these challenges means innovation, a full digital transformation, new partnerships and relationships, but also the best way to manage and plan out the data network you will need as table stakes in all this. Is fibre network management your ideal first step?
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