Service Assurance

April 17, 2024

Video Interview: From Networking to Automation

In this video, we explore how CSPs are utilizing the advancements in BSS platforms to usher in new 5G services. Enghouse Networks' CTO, Val Vaduva, underscores the significance of APIs and the simplification of systems for scalable and economical growth. Henning Lagerbielke, Director of Product Strategy, highlights the impact of private networks, IoT, and wholesale solutions in driving future returns on 5G investments.
March 12, 2024

How Enghouse Networks’ Proactive Care Can Improve the Customer Experience for IoT/M2M Services

In the rapidly evolving landscape of the Internet of Things (IoT) and Machine-to-Machine (M2M) communication, key sectors like energy, transportation, and security are increasingly dependent on connected devices. This blog adeptly addresses the challenges companies and consumers face due to network issues impacting devices such as power meters and security cameras. It introduces Enghouse Networks' Proactive Care, a solution designed to seamlessly integrate with existing service assurance and network planning processes, aiming to enhance customer communication and satisfaction in the face of these challenges.
February 21, 2024

Proactive Care Product Overview

Enghouse Proactive Care enhances wireless network management with real-time, personalized disruption alerts, ensuring reliable connectivity for IoT and 5G FWA, crucial for fixed M2M/IoT devices.
November 30, 2023

Service Assurance for Private 5G Networks

Private 5G networks, representing the next generation of purpose-built dedicated networks, are set to significantly enhance organizational mobility, security, and performance. With the sector expected to grow substantially from 2023 to 2030, these networks promise to revolutionize applications. However, their complexity necessitates robust management solutions for outages and performance.
February 23, 2023

5 Reasons Now is the Time for an OSS Refresh

As operators further develop 5G and inch closer to 6G, it’s time to reassess these systems to determine if they’re up for the task ahead. After all, OSS is the beating heart of any telecom network. They are the tools for designing, building, operating, and maintaining the world’s communications infrastructure, but they were created and deployed in the last millennium.