Topology based correlation uses knowledge of how network elements, paths and services connect to each other to make sense of alarms. Enghouse Topology Based Correlation links […]
Proactive Care is a location centric automation module that works with Enghouse Service Assurance and network planning data. It calculates which cells or sectors serve each […]
Enghouse Service Assurance is technology neutral and vendor agnostic. Fault and performance components can monitor physical and virtual elements across radio, transport, core and IT. Topology […]
Service assurance lowers operating cost by cutting alarm noise, guiding field work and reducing avoidable calls to contact centres. Enghouse Service Assurance supports this with correlation, […]
Enghouse Service Assurance uses open, standard based interfaces so it can sit within existing OSS and BSS architectures. Fault and performance systems pass data to ticketing, […]
In telecoms, service assurance is the set of processes, tools and analytics that keep network services performing at the level customers expect. It links fault, performance, […]
Telecom expense management is the process of tracking, analysing and controlling telecom costs across mobile, fixed and data services for business customers. InCharge Portal provides telecom […]
A telecom expense management portal such as InCharge gives enterprise and public sector customers direct access to their billing and usage data. Finance and telecom managers […]
InCharge ingests billing data from one or more billing systems and presents it through a single business portal. Customers can view invoice history, break charges down […]